Operations Care Centre Manager

Employment Services Elgin; St. Thomas; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local service provider in St. Thomas seeks an Operations Team Member for diverse tasks in a supportive environment. Responsibilities include operating equipment, packaging memorial items, and maintaining safety standards while handling deceased pets. Candidates should have a minimum of 12 months service industry experience and a passion for caring for animals. This full-time position offers a dayshift schedule, emphasizing team collaboration and quality care.

Qualifications

• Minimum of 12 months experience in a service industry.
• Valid Driver License may be required.

Responsibilities

• Operate the retort and create/pack paw prints.
• Engrave plaques and memorial items.
• Monitor equipment and perform basic cleaning.
• Lift/move 100+ lbs and handle deceased pets.

Skills

Passion for Pets

Customer Focus

Problem Solving

Team Player

Time Management

Education

High School Diploma or equivalent

Job description

The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center.

Wage: To be Discussed
Employment type: Full-time
Hours: This role is specifically for a dayshift crematory operations team member

Job Description

• Perform a variety of daily duties such as operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time.
• Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence.
• Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests.
• Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting.
• Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder.
• Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles.
• Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
• Regular lifting/moving 100+ lbs.
• Regularly be exposed to elevated noise levels.
• Regularly be exposed to elevated heat levels.
• Regular handling of deceased pets.
• Other duties as assigned.

Qualifications

• Minimum of 12 months experience in a service industry
• Valid Driver License may be required
• High School Diploma or equivalent

Skills & Abilities

• Passion for Pets – Caring, patient, kind, and empathetic
• Customer Focus – Prioritize quality, safety, and ethics
• Problem Solving – Developing Solutions and Quick Thinking
• Proven team player who is flexible and adaptable
• Energetic, self-motivated, and results oriented
• Excellent time management skills with a proven ability to meet deadlines
• The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team
• Safety – Committed to working in a safe environment, e.g., OSHA