Operations Associate — Data Entry & Client Service

RBC; Saanich; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading financial institution in Victoria is seeking a part-time Account Services Representative to assist in processing transactions and providing outstanding client service. Responsibilities include ensuring accuracy of documents and participating in operational improvements. Candidates should have strong communication skills, be able to work under pressure, and be available for various shifts. This is an opportunity to join a collaborative team with a focus on community impact and personal development.

Benefits

World-class training program in financial services

Flexible work/life balance options

Opportunities for personal development

Qualifications

• Ability to lift 30 pounds and work 5 days a week.
• Capable of working between 6:00 am - 4:00 pm for vacation and peak volumes.
• Ability to work under tight timelines and manage high volumes.

Responsibilities

• Process routine data entry and online transactions with accuracy.
• Examine documents for completeness and accuracy.
• Recommend solutions for recurring errors.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Time Management

Job description

A leading financial institution in Victoria is seeking a part-time Account Services Representative to assist in processing transactions and providing outstanding client service. Responsibilities include ensuring accuracy of documents and participating in operational improvements. Candidates should have strong communication skills, be able to work under pressure, and be available for various shifts. This is an opportunity to join a collaborative team with a focus on community impact and personal development.