Operations Administrative Coordinator

Red Door Family Shelter; Toronto; On-site; CAD 58,000 - 64,000; Full time

Job summary

A community non-profit organization in Toronto is seeking an Operations Administrative Coordinator to manage client services and shelter operations. This involves providing administrative support, coordinating client services, and implementing operational improvements. Candidates should have post-secondary education and 2-3 years of non-profit experience. Benefits include paid vacation and health coverage.

Benefits

Paid vacation

Health and dental coverage

Vision care

Qualifications

• 2-3 years of experience in non-profit organizations preferred.
• Ability to lift and move items up to 35 lbs.
• Excellent oral and written communication skills.

Responsibilities

• Provide administrative support to the Director of Client Services.
• Coordinate program administration and client service.
• Maintain and analyze statistical tracking tools.

Skills

Proficiency in Microsoft Office

Interpersonal skills

Organizational skills

Problem-solving skills

Education

Post-secondary education in office management

Tools

Databases

Job description

About Red Door

Red Door is a not-for-profit organization. The mission of the Red Door is to end homelessness for each family that comes through our doors by providing safe, temporary refuge and critical services to support them in healing, rebuilding their lives, and integrating back into a community. At Red Door, we strive for quality care, advocacy, collaboration, Integrity, and accountability.

Overall Responsibility

The Operations Administrative Coordinator ensures that all administrative functions related to Red Door Family Shelter’s client services/shelter operation are carried out and maintained effectively and efficiently.

Your Responsibilities Will Include

• Provide direct administrative support to the Director of Client Services
• Support shelters operations through documentation management, client service coordination, and program administration
• Assist in planning, coordination and execution of projects and operational initiatives
• Implement and maintain systems and automation tools to improve service delivery and internal workflow
• Maintain, update and analyze statistical tracking tools to support program monitoring and evaluation
• Coordinate meetings, seminars, workshops, special projects and events as assigned
• Conduct research and prepare reports, summaries and documentation as needed
• Assist with managing in-kind donations including inventory tracking and distribution

Qualifications

• Post-secondary education in office management/administrative processes.
• Minimum of 2 – 3 years of experience preferably in non-profit organizations.
• High level of proficiency in the use of Microsoft Office applications (WORD, Excel, Powerpoint, Outlook, etc.)
• Good experience and knowledge of working on databases
• Excellent interpersonal skills and demonstrated successful experience working effectively on diverse teams.
• Sound judgment with the ability to maintain a high degree of confidentiality.
• Excellent oral and written communication skills with a level of attention to detail.
• Superior coordination and organizational skills.
• Ability to work well independently.
• Excellent problem-solving skills.
• Ability to lift and move items up to 35 lbs.

Employment Type: Full-Time, Permanent

Job Reference Code: NU012

Location: On – Site (21 Carlaw Ave.)

Hours of Work: Monday to Friday, 35 hours per week (with flexibility to work some evenings & weekends)

Salary: $58,054.73 – $63,437.97

Benefits: Red Door offers generous benefits such as paid vacation, sick time, health & dental coverage, vision care, life & disability coverage, health spending account and an Employee Assistance program.

Reports to: Director of Client Services

Start Date: Immediately

We thank all applicants; however, only those selected for an interview will be contacted.

NO PHONE CALLS PLEASE.

We are an equal opportunity agency and welcome applications from all interested individuals. We particularly encourage those with lived experiences and affinities that align with our clients, and invite women-identifying individuals, members of the 2SLGBTQ+ community, Black, Indigenous, and people of colour, newcomers to Canada, and individuals with disabilities to apply.

Please note that our main office and our Violence Against Women shelter are not fully wheelchair accessible.