Onsite Technical Account Manager (Canada)

Axon; Canada; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Canada is looking for an Embedded Technical Account Manager to serve as a primary liaison with key customers. This role involves providing technical expertise, managing customer relationships, and ensuring successful integration of Axon's products. Ideal candidates will have over 5 years of IT experience and strong problem-solving skills. The position is onsite in Peterborough, Ontario, and candidates should possess a robust technical background and be bilingual in English.

Qualifications

• 5+ years of IT experience in a support or deployment role.
• Proven track record of managing customer relationships and technical projects successfully.
• Robust IT background with expertise in routing, switching, and network administration.

Responsibilities

• Serve as the primary technical liaison between Axon and the customers.
• Achieve expertise in Axon technologies and provide technical troubleshooting.
• Facilitate training for customer integrations and maintain deployment records.

Skills

IT experience

Customer relationship management

Technical project management

Analytical skills

Bilingual proficiency

Tools

Salesforce

Networking technologies

API integrations

Job description

A leading technology company in Canada is looking for an Embedded Technical Account Manager to serve as a primary liaison with key customers. This role involves providing technical expertise, managing customer relationships, and ensuring successful integration of Axon's products. Ideal candidates will have over 5 years of IT experience and strong problem-solving skills. The position is onsite in Peterborough, Ontario, and candidates should possess a robust technical background and be bilingual in English.