Onboarding compliance specialist - Bilingual

First Student; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading transportation company in Toronto is seeking an Onboarding Compliance Specialist to manage compliance for drivers and staff. The ideal candidate is bilingual in English and French and has at least 3 years of experience, preferably in transportation. Responsibilities include maintaining compliance records, providing training, and assisting with on-site compliance activities. This role requires strong interpersonal skills, proficiency in Microsoft Office, and the ability to adapt in a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills in English and French.
• Minimum 3 years of experience; transportation experience preferred.
• Strong understanding of compliance programs and federal/provincial requirements.

Responsibilities

• Maintain and update compliance data for assigned locations.
• Train location staff on compliance programs and document requirements.
• Assist with on-site compliance activities during audits.

Skills

Interpersonal and communication skills

Compliance training

Organizational skills

Analytical skills

Adaptability

Tools

Microsoft Office

Job description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Onboarding Compliance Specialist - Bilingual

Bilingual (English/French required)

Job Summary

Under moderate supervision, the Onboarding Compliance Specialist ensures that First Student drivers, monitors, technicians, and staff remain compliant with all applicable federal, provincial, and contractual regulations. This role supports onboarding processes, maintains accurate compliance records, and provides training and guidance to location staff to ensure smooth integration and adherence to standards.

Key Responsibilities

Compliance Management

Maintain and update compliance data for assigned locations. Review all documents for accuracy before entry into the compliance system and resolve discrepancies in collaboration with location staff.

Training & Support

Train location staff on compliance programs, processes, and document requirements. Provide troubleshooting assistance for compliance platform challenges and elevate issues to the Driver Compliance Supervisor when necessary.

Collaboration & Confidentiality

Promote a safe and positive work environment while maintaining a high level of confidentiality. Communicate effectively and professionally with all stakeholders.

On-Site Support

Assist with on-site compliance activities as assigned and provide hands‑on support during audits or peak periods.

Other Duties

Perform additional responsibilities as required to support compliance and onboarding objectives.

Minimum Requirements

• Excellent interpersonal and communication skills in English and French.
• Minimum 3 years of experience; transportation experience preferred.
• Strong understanding of compliance programs and federal/provincial requirements for commercial drivers.
• Ability to lead, train, and coach staff on compliance processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational, analytical, and time management skills.
• Flexible and adaptable in a fast‑paced environment.
• Ability to travel up to 50%.
• Valid driver’s license.

Join our team and help ensure safety and compliance across our operations.

Apply today!