On-Site IT Support Technician

Tamarack Computers; Carstairs; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local IT support company in Carstairs, Alberta is seeking a motivated individual to provide technical support to clients. The role involves consulting technical manuals, setting up equipment, and resolving user issues. Qualified candidates will have strong knowledge in networking software and hardware, alongside IT technical skills. Permanent employment is offered with a competitive wage of $48.00 hourly for 30 hours per week. Own transportation is necessary, and candidates should be bondable.

Benefits

Life insurance

Disability benefits

Registered Retirement Savings Plan (RRSP)

Qualifications

• Experience in a call center environment is preferred.
• Candidates must have basic security clearance and be bondable.
• Successful candidates should have problem-solving skills and be able to multitask.

Responsibilities

• Provide technical support by responding to user issues and inquiries.
• Consult technical manuals and documentation to resolve problems.
• Set up and install hardware and software for users.

Skills

Information Technology Infrastructure Library (ITIL)

Networking software

Networking hardware

MS Office

MS Windows

Communication software

Mac OS

Word processing software

Desktop applications

Google Docs

Job description

A local IT support company in Carstairs, Alberta is seeking a motivated individual to provide technical support to clients. The role involves consulting technical manuals, setting up equipment, and resolving user issues. Qualified candidates will have strong knowledge in networking software and hardware, alongside IT technical skills. Permanent employment is offered with a competitive wage of $48.00 hourly for 30 hours per week. Own transportation is necessary, and candidates should be bondable.