On-Call Patient Watch (Healthcare)

Paladin Security; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A security company is seeking individuals for on-demand security positions in Edmonton. Responsibilities include monitoring patient safety and ensuring stakeholder security using de-escalation techniques. Candidates must be at least 18 years old, have a clean criminal record, and possess First Aid and CPR certifications. Strong customer service and communication skills are essential. This is an as-needed position with multiple openings.

Benefits

Diverse workforce and inclusive culture

Accommodation for disabilities during hiring

Qualifications

• Must have a clean criminal record.
• Must be 18 years old and authorized to work in Canada.
• Basic Security Training would be an asset.

Responsibilities

• Monitor the patient’s overall safety.
• Ensure the safety of all stakeholders.
• Log and report all incidents.
• Utilize communication tools for activities.

Skills

Customer service skills

Ability to remain calm in emergencies

Effective communication skills

Basic knowledge of security procedures

Ability to detect and report problems

Education

Clean criminal record

First Aid and CPR Level C certification

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Responsibilities

• Monitor the patient’s overall safety and report any changes to security and/or hospital staff
• Ensure the safety of all stakeholders, including patients, clinical staff and visitors with de-escalation techniques
• Log and report all incidents reported by hospital staff, physicians, patients or visitors and maintain a detailed log of all patient interactions
• Utilize two-way radio and computer applications for communicating site activities
• Communicate in a truthful and receptive manner under all circumstances
• Must stay alert at all times
• Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
• Develop thorough site knowledge, and maintain professional relationships with sites and hospital staff
• Handle private and confidential information with a high amount of discretion
• Monitor and screen visitors and clients in a professional manner

Education and Experience

• Must have a Clean Criminal Record
• Must be 18 years old and meet all other minimum requirements for a security license in the Province.
• Basic Security Training, First Aid, and/or CPI training would be considered an asset. However, a security license is not required for this role.
• Authorized to legally work in Canada

Skills

• Demonstrated superior customer service skills; Ability to interact confidently and proactively with the general public presenting a professional image.
• Successfully conduct security patrols up to 20km without direct supervision.
• Ability to remain calm and effectively perform in emergency situations.
• Write comprehensive reports and maintain proper records using effective communication skills.
• Ability to detect problems and report information to appropriate personnel.
• Have basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.
• Follow and enforce safety codes, regulations, and procedures.
• Handle private and confidential information with a high amount of discretion.
• Adhere to our Code of Ethics in performing job requirements.
• Ability to understand and follow specific instructions and procedures.

Education and Certifications

Certification Requirements (All): First Aid, CPR Level C

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

This is an As Needed position

Number of Openings for this position: 3

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.