OMNI Department Manager

Walmart; Portage la Prairie; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retail corporation seeks an OMNI Department Manager in Portage la Prairie to enhance customer service and lead a team. Responsibilities include training associates, managing back office tasks, and ensuring cleanliness. Candidates must be 16 or older. This position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Age – 16 or older

Responsibilities

• Participates in the training and development of all OMNI Associates.
• Completes Back Office Setup and daily picks.
• Leads by example greeting customers and assisting them.

Job description

Overview

Position Summary... The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This Associate will function as part of a team to strategically plan and execute duties based on workload and customer traffic patterns. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates.

What you'll do

1. Participates in the training and development of all OMNI Associates.
2. Completes Back Office Setup including Review of Future Grocery Order Summary; Grocery Order Daily Pickup Report; Confirmation of Daily Orders, Identification of Payment Exceptions, Identification of Picks, Determination of workload by commodity; Assignation of CFAs, Fills in Staging Whiteboards; Setting up of Handhelds/Printers for CFAs.
3. Check email and AMP+ for Action Items.
4. Completes daily picks, where necessary. Completes tasks of post pick activities, such as clearing and setting Service Stations, Tote Cleaning, maintaining e-commerce cleaning standards and ensuring Back Office is NCO and ready for next day. It is important to note that the level of cleanliness that this role is responsible is similar to that of a fresh associate.
5. Leads by example greeting all customers in a polite and friendly manner and assists by promoting products/services, locating merchandise and making purchase decisions.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2348 Sissons Dr, Portage La Prairie, MB R1N 0G5, Canada

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