Office Manager, Toronto

BitGo, Inc.; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading digital asset solutions provider in Toronto is seeking an Office Operations Manager. This key role involves managing office needs, vendor relations, and fostering a positive work culture. The ideal candidate will have over 3 years of experience in operations and facilities, strong leadership skills, and a passion for providing an excellent workplace experience. This position offers competitive pay, benefits, and a vibrant work environment.

Benefits

Competitive base salary

Paid parental leave

Free custom lunches

Stock options

Qualifications

• 3+ years of relevant Operations and Facilities experience required.
• Experience with facilities operations and coordinating office moves.
• 2+ years of people management experience preferred.

Responsibilities

• Manage all administrative and general office needs at the Toronto office.
• Oversee the management of local vendors and contractors.
• Greet visitors and provide a warm and pleasant experience.

Skills

Operations management

Customer service

Project management

Empathy

Workplace systems

Job description

Overview

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

We are seeking an energetic and personable individual to spearhead the Office Operations at our brand new office in Toronto!

Responsibilities

• Manage all administrative and general office needs at our Toronto office.
• Oversee the successful management of local vendors and contractors.
• Be the primary contact between the company and building management, ensuring all facility needs are met.
• Work with the Executive Assistant on event planning including regular social events, external events, Holiday parties and offsite retreats in partnership with the Internal Events Team.
• Work closely with our HR/People Operations team on local perks and benefits programs.
• Greet visitors and provide a warm and pleasant experience.
• Ensure we remain compliant with workplace safety expectations.
• Work closely with our Legal team to assess risks and make informed decisions about Employee Health & Safety.
• Issue key cards for new employees and visitor passes to ensure secure access to the office.
• Promote a positive office culture by actively encouraging team members to return to the office, fostering engagement and collaboration among staff.

Requirements

• You have 3+ years of relevant Operations and Facilities experience.
• Experience with facilities operations, including coordinating office moves.
• You are an empathetic leader with 2+ years of people management experience.
• Well versed in workplace systems, tools & platforms.
• Have experience working with property management teams.
• Have experience being on call and have managed through emergency situations.
• You have strong customer service and hospitality skills.
• You have strong project management skills.
• You are able to work autonomously, but understand the importance of teamwork.
• You are comfortable communicating with and driving decisions alongside our leadership team.
• You are innovative - you’re looking to create tomorrow and constantly open to new ideas and technologies.
• You are excited to create a world class Workplace Experience!

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• Paid parental leave, paid vacation
• Free custom lunches, dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• Benefits vary based on location**

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $65,000- $85,000 CAD base salary. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.