Office Manager

Mind Games US; Markham; On-site; CAD 50,000 - 55,000; Full time

Job summary

A premier retail store is seeking an experienced Office Manager to oversee daily administrative operations. The ideal candidate will have more than four years of office management experience, strong organizational skills, and excellent communication abilities in English. Responsibilities include managing office operations, supporting retail staff, organizing marketing activities, and assisting in HR functions. This position offers a salary of $50,000-$55,000 and includes health benefits, development opportunities, and employee discounts.

Benefits

Health and wellness benefits

Professional development opportunities

Employee discounts

Qualifications

• Minimum 4 years in office management, preferably in a retail environment.
• Fluent in English, with excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and retail management software.

Responsibilities

• Manage office operations, including scheduling and documentation.
• Support retail staff with inventory management and customer service.
• Organize and execute marketing activations to boost customer engagement.

Skills

Organizational skills

Communication skills in English

Problem-solving

Multitasking

Leadership

Education

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

NetSuite

Job description

Overview

Mind Games is North America's premier specialty retailer, "Where Creative Minds Come to Play". In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

We are seeking an experienced Office Manager to oversee daily administrative operations in our retail business. The ideal candidate will have more than four years of experience in office management, strong organizational skills, and excellent communication abilities in English. This role requires a proactive individual who can ensure smooth office functions, support retail operations, and enhance overall efficiency.

Responsibilities

• Administrative Oversight: Manage office operations, including scheduling, correspondence, and documentation.
• Retail Coordination: Support retail staff with inventory management, vendor communication, and customer service processes.
• Marketing & Brand Support: Help organize and execute in-store events or marketing activations to boost customer engagement.
• HR & Team Support: Assist in hiring, onboarding, and training new employees. Maintain employee records and ensure compliance with company policies.
• Office Supplies & Maintenance: Monitor and order office supplies, coordinate maintenance, and ensure a well-organized workspace.
• Communication & Reporting: Act as a liaison between management and staff, providing regular reports on office performance.

Qualifications & Skills

• Experience: Minimum 4 years in office management, preferably in a retail environment.
• Education: Bachelor’s degree in Business Administration or related field (preferred).
• Language: Fluent in English, with excellent verbal and written communication skills.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and retail management software like NetSuite.
• Organizational Abilities: Strong multitasking, problem-solving, and leadership skills.

Benefits

• Salary: $50,000-$55,000 per year
• Health and wellness benefits
• Professional development opportunities
• Employee discounts