•Bilingual Medical Claims Assistant – 100 % Remote (TOR, ON)

Recruit Action inc.; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Bilingual Medical Claims Assistant for a remote role in Toronto. The position involves processing insurance mortgage creditor claims, requiring bilingual English/French skills and adjudication experience. The ideal candidate will manage case records, ensure the accuracy of claim documents, and communicate effectively with clients. This full-time role offers $22 per hour for a 4-month contract, with flexibility for remote work.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Bilingual in English and French to interact with claimants, mortgage lenders, and medical providers.
• Exceptional verbal and written communication skills.

Responsibilities

• Conduct intake calls with claimants and update case records.
• Review claim forms and documents for completeness and accuracy.
• Request and process medical information.

Skills

Bilingual English and French

Claims adjudication experience

Attention to detail

Exceptional verbal and written communication skills

Strong analytical skills

Education

High school diploma or GED

Post-secondary education preferred

Tools

Microsoft Office 365

Job description

Overview

Bilingual Medical Claims Assistant – 100% Remote (TOR, ON). Remote opportunity in the insurance sector supporting mortgage creditor claims. Responsibilities include intake calls, processing medical information, eligibility review, and client communications. Requires bilingual English / French skills, claims adjudication experience, and strong attention to detail.

What is in it for you

• Hourly salary of $22
• 4-month contract with potential for permanent employment
• Full-time position : 37.50 hours per week
• Weekday schedule from 9 am to 5 pm
• Remote work flexibility

Responsibilities

• Conduct intake calls with claimants and update case records
• Review claim forms and documents for completeness and accuracy
• Request and process medical information
• Determine initial coverage eligibility and send communications to claimants
• Summarize employment and lender documentation
• Prepare written correspondence for additional information or claim decisions
• Ensure quality, cost-effective adjudication within defined standards
• Collaborate with the manager to meet team goals
• Perform additional reporting and administrative tasks as required

What you will need to succeed

• High school diploma or GED required; post-secondary education preferred or equivalent work experience
• Bilingual in English and French to interact with claimants, mortgage lenders, and medical providers in both languages
• Exceptional verbal and written communication skills
• Previous experience in adjudicating life and / or disability claims within the insurance industry
• Strong knowledge of medical conditions and terminology
• Proficiency in Microsoft Office 365
• High attention to detail and strong analytical skills
• Ability to manage sensitive and confidential information with discretion
• Ability to handle a high volume of claims and meet deadlines
• Excellent customer service skills, with professionalism in high-pressure situations
• Strong interpersonal skills to work independently and in a team
• Adaptability to process changes and evolving business requirements

Why Recruit Action

Recruit Action (agency permit : AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

Referral note: Referrals increase your chances of interviewing at Recruit Action inc. by 2x.

Note

This description reflects the Bilingual Medical Claims Assistant role and does not include other positions listed in the original posting.