Network and Telephony Deployment Engineer - Telecommunications

Hamilton Barnes Associates Limited; Montreal; Hybrid; CAD 85,000 - 98,000; Full time

Job summary

A leading company in telecommunications is seeking a skilled Network and Telephony Deployment Engineer in Montreal. This role offers long-term growth opportunities, focusing on optimizing communication systems and IT infrastructure. Join a team with a 65-year history of excellence and enjoy remote work, comprehensive benefits, and a competitive salary.

Benefits

Remote work (75% of the time)

Medical Care

Life Insurance

Annual Bonus

Options for Overtime

All certifications paid for

3-4 weeks PTO

Qualifications

• Experience with telephony platforms and VoIP systems essential.
• Strong knowledge of network protocols and devices required.
• Proven troubleshooting skills in telephony and networking.

Responsibilities

• Support and oversee telephony platforms for seamless communication.
• Design and maintain network infrastructures for optimal performance.
• Provide technical support and troubleshoot telephony issues.

Skills

Telephony solutions expertise

VoIP systems management

Network protocols and services

Cisco and Fortinet devices

Security best practices

Analytical skills

Project management

Communication skills

Tools

3CX

Avaya

Mitel

Shortel

Cisco switches

Fortinet security appliances

Ubiquiti networking devices

Job description

Are you looking for an exciting new opportunity? Join a team with a 65-year history of leadership in optimizing communications. Founded in Montreal in 1953, this organization has focused on providing businesses in the greater Montreal area, across the country, and around the globe with top-tier equipment and service. They specialize in telecommunications, VoIP, and IT infrastructure, allowing clients to focus on core business activities.

The company is searching for a skilled Network and Telephony Deployment Engineer to join the team and have long term growth opportunities. Ready to take the next step in your career? Apply today, and let’s discuss your future!

Responsibilities:

• Oversee and support telephony platforms including 3CX, Avaya, Mitel, and Shortel to ensure seamless communication systems.
• Design, configure, and maintain network infrastructures with Cisco and Fortinet hardware, ensuring optimal performance and security.
• Implement, troubleshoot, and optimize VoIP solutions and telephony systems to improve call quality and system reliability.
• Integrate telephony systems with existing IT infrastructure, ensuring compatibility and smooth communication between devices.
• Provide technical support for users, troubleshooting telephony issues, and offering training on system usage and features.
• Plan, test, and execute upgrades for telephony platforms, ensuring minimal disruption and improved functionality.
• Monitor network and telephony systems for performance, security, and reliability; generate regular reports and proactively address issues.
• Liaise with vendors for support, procurement, and upgrades related to telephony systems and network hardware.

Skills Required:

• Strong knowledge of telephony solutions, particularly 3CX, Avaya, Mitel, and Shortel, with hands-on experience in configuration and troubleshooting.
• Proficiency in configuring, managing, and troubleshooting VoIP systems, including SIP trunking and call routing.
• In-depth understanding of network protocols and services, including IP, DNS, DHCP, and VPNs, with expertise in Cisco and Fortinet devices.
• Experience with network devices like Cisco switches, routers, firewalls, and Fortinet security appliances.
• Familiarity with Ubiquiti networking devices for wireless access points, switches, and routers.
• Knowledge of security best practices for telephony and networking, including firewall configuration and secure communications.
• Strong analytical skills to quickly identify, diagnose, and resolve telephony and network issues.
• Ability to manage telephony and network deployment projects, including planning, execution, and maintenance.
• Strong verbal and written communication skills to interact with technical teams, vendors, and end-users effectively.

Benefits:

• Remote work (75% of the time)
• Medical Care
• Life Insurance
• Annual Bonus
• Options for Overtime
• All certifications paid for
• 3-4 weeks PTO

Salary:

• $85,000 base