Mobile Mortgage Advisor Assistant - Part time (15hrs / weekly -12 month contract) - Windsor, ON

Canadian Imperial Bank of Commerce; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Ottawa seeks a Mobile Mortgage Advisor Assistant to support the Mortgage Advisor in client engagement and application processes. You will work in a hybrid environment, combining remote and on-site work. The ideal candidate will have a background in customer service and experience with Microsoft Office, with a strong emphasis on analytical thinking and attention to detail.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Employee assistance programs

Qualifications

• Experience in Microsoft Office (Excel, Word, PowerPoint).
• Ideally have experience in residential mortgages.
• Strong customer engagement and analytical skills.

Responsibilities

• Assist the Mortgage Advisor in building their business.
• Respond to client inquiries and facilitate the mortgage application process.
• Support marketing and business development activities.

Skills

Client Engagement

Analytical Thinking

Microsoft Office

Customer Experience (CX)

Job description

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

Youll be joining CIBCs Personal and Small Business Banking team. Youll be working in a flexible, fast-paced environment where youll play a key role in helping your clients achieve their goal of homeownership. As a Mobile Mortgage Advisor Assistant, youll assist the Mortgage Advisor in building their own business.

Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.

How youll succeed

• Client Engagement - Respond to client inquiries and facilitate the mortgage application process.
• Administrative Support - Assist the Mortgage Advisor in activities to support their business.
• Business Development Support - Assist with marketing and business development activities designed to facilitate new business by identifying and attracting clients to the Mortgage Advisor.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
• You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making.
• You can demonstrate experience in Microsoft Office (Excel, Word, PowerPoint) and ideally have experience in residential mortgages.
• Youre passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We recognize you in meaningful, personalized ways including a competitive compensation, banking benefits, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

Subject to program terms and conditions.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact us.

You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to learn more about you and to give you the opportunity to learn more about us.

Expected End Date

Job Location

Windsor-Ottawa and Moy

Employment Type

Temporary (Fixed Term)

Weekly Hours

Skills

Analytical Thinking, Client Service, Customer Experience (CX), Investment Portfolios, Post-Sales Support, Product Knowledge

Required Experience :

Unclear Seniority

Key Skills

Bidding, Apps, Benefits, Corporate Recruitment, Android Development

Experience : years

Vacancy : 1