Store Manager

Government of British Columbia; Terrace; On-site; CAD 55,000 - 70,000; Full time

Job summary

A provincial government is seeking a Store Manager for its BC Liquor Distribution Branch. The role involves managing a high-volume retail operation, leading a team, and ensuring financial and operational success. Candidates must have a secondary school diploma, significant customer service experience, and the ability to manage staff effectively. The position requires flexible work hours, including nights and weekends. A criminal record check is mandatory, and a Serving It Right certificate is essential.

Benefits

Competitive benefits

Learning opportunities

Career development options

Qualifications

• A minimum of one year of recent experience as an Assistant Manager or Supervisor.
• Experience must include direct accountability for achieving and driving sales.
• Preference for candidates with experience in a retail or hospitality environment.

Responsibilities

• Manage a major retail operation with sales over $5 million.
• Provide leadership and direction to staff.
• Control costs while maximizing revenue.

Skills

Customer relations

Leadership

Team development

Cost control

Stock management

Education

Secondary (high) school diploma or equivalent certificate

Job description

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB’s core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Regional Manager, the Store Manager is responsible for the management of a major retail operation with sales in excess of $5 million. This includes providing leadership and direction, controlling costs and maximizing revenue. Additional responsibilities of this position include good customer relations skills, supervision of staff, developing teamwork, maintaining good staff morale, controlling employment costs, and analyzing and producing reports. In addition, the Manager is responsible for controlling stock levels and stock variance control and is accountable for ensuring acceptable levels of security in the store for both staff and physical assets. The Manager is expected to contribute to improving the Branch image by providing support to all Branch policies. The Manager is responsible for the hiring, training and development of staff, scheduling assignments and any labour relations matters.

A criminal record check is required.

Successful completion of Serving It Right TM certificate is required. The Manager may be required to safely diffuse potentially dangerous or violent situations. Must be available to work all shifts – days, nights and weekends as well as outside of established hours of operation, as and when required. This is a “hands-on” leadership role which may require: administrative and clerical duties; operating a cash register; lifting liquor cases up to 50 lbs. to varying heights; and operating a variety of mechanical and hand-operated equipment. Work may take place in office, retail, and warehouse locations.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum one (1) year of recent experience* as an Assistant Manager or Supervisor within a customer-facing, service environment.
• Experience must include direct accountability for achieving and driving sales.

Preference may be given to those candidates with any of the following:

• Experience working in a retail or hospitality environment.
• Experience in an environment with annual sales in excess of $1 million.
• Experience with KPIs and visual presentation standards.
• Degree, diploma or certificate in business or retail management or successful completion of a supervisory/leadership course.

*Recent experience is defined as occurring within the past five (5) years. Experience must be in a confirmed position and not in a relief capacity.

Application instructions:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Anthony Cacic, HR Advisor at [e-mail].

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [e-mail] before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [e-mail] or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers.