Member Service Assistant - Costco Wholesale Canada - Rimouski, QC

CNSC; Rimouski; On-site; CAD 30,000 - 40,000; Full time

Job summary

CNSC is seeking a Member Service Assistant in Rimouski, Quebec. In this role, you will greet members, verify memberships, and conduct safety inspections around the warehouse. You should possess a High School Diploma, a valid driver's license, and be able to communicate in both French and English. A strong focus on customer service and the ability to operate a 2-way radio for communication is essential. This position offers no stated salary or benefits but promises fulfilling work within a member-focused environment.

Qualifications

• High School Diploma or GED preferred.
• Valid Driver’s License and personal vehicle required.
• Ability to conduct safety/security checks and correct hazards.

Responsibilities

• Conduct hourly safety and security inspections.
• Greets and assists members, verifies membership cards.
• Patrols the warehouse and perimeter using a personal vehicle.

Skills

Communication

Observation

Customer Service

Education

High School Diploma or GED

Tools

2-way radio

Job description

Actively greets members, verifies membership cards, and keeps entry counts. This position also performs warehouse safety and security checks on foot and using a personal vehicle, checks member receipts at exit, and thanks members for visiting.

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You will conduct hourly safety and security inspections, correct hazards such as spills or blocked exits, and record results for the duty manager. The role welcomes members at the entrance, maintains a clean entry/exit area, monitors warehouse access, and discreetly observes armored pickups and other sensitive activities.

About the role: Member Service Assistant

Greets entering members—smiles, makes eye contact, verifies cards, and offers carts. Uses a handheld counter to track entries and reports counts regularly. Checks receipts at exit, compares them to merchandise, marks them, and arranges quick assistance for any corrections.

Patrols the warehouse and perimeter (including after hours) in a personal vehicle, reports suspicious activity, and communicates by 2-way radio. Provides prompt member service by directing members to products/services, assisting with loading, and drying wet carts. Follows all safety, security, and departmental procedures and assists in other areas of the warehouse as needed.

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Benefits and Salary

The posting does not specify pay or benefits. (Include compensation details if provided by Costco.)

Job Type: Member Service / Safety & Security (Warehouse Entry & Exit)

Driver’s License & Vehicle: Required (personal vehicle used for perimeter checks)

Requirements / Skills

• High School Diploma or GED preferred
• Valid Driver’s License and personal vehicle required
• Ability to conduct safety/security checks and correct hazards
• Member-focused communication; greets, verifies cards, and thanks members
• Comfort checking receipts and comparing to merchandise quickly and accurately
• Willing to walk the warehouse/perimeter and use a 2-way radio
• Quebec postings: must communicate in French (oral and written)

How to Apply

Ready to provide high-level member service and support Costco’s safety and security standards? Apply directly at Costco’s career portal:

Know someone who might be interested? Share this job posting and help them join Costco Wholesale Canada!

AI-generated summary and tips to help you highlight your strengths effectively.

Show that you verify membership cards, track entry counts, and check receipts accurately. Mention your comfort with hourly safety and security checks, correcting hazards, and recording results for managers—these actions appear throughout the posting.

Highlight your ability to provide prompt, courteous member service: greeting, directing to products, assisting with loading, and keeping entry/exit areas clean. Stress that you can patrol the perimeter using your own vehicle and communicate via 2-way radio, as required.

If you’re applying in Quebec, emphasize you can communicate in French and English. Reinforce that you follow safety, security, and departmental procedures, and that you’re flexible to assist in other warehouse areas when needed.

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