Medicare Sales Ops & Onboarding Specialist (Remote)

Creative Clicks B.V.; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A growing digital marketing company is seeking a highly organized Sales Operations & Client Delivery Specialist to support its Medicare lead market. The ideal candidate will manage onboarding, coordinate across teams, and ensure compliance with CMS guidelines. This role demands strong operational discipline and communication skills, along with experience in sales support and project coordination. The position is based in Toronto, Canada, with a hybrid working option and offers growth opportunities in a fast-paced environment.

Qualifications

• Experience in operations, project coordination, sales support, or account coordination.
• Lead generation or performance marketing experience.
• Experience with legal/compliance-driven advertising workflows.
• Familiarity with CMS review processes or Medicare compliance.
• Background in regulated industries preferred.

Responsibilities

• Manage onboarding and operational setup for new Medicare buyers.
• Coordinate requirements, documentation, assets, and timelines.
• Ensure clear communication across internal teams and clients.
• Oversee intake, formatting, approval, deployment, and updates of creative assets.
• Ensure all assets meet CMS requirements.
• Build and maintain scalable workflows, trackers, and SOPs.

Skills

Operational coordination

Problem-solving

Attention to detail

Strong written communication

Tools

Google Sheets

Excel

Project management tools

Canva

Figma

Adobe

Job description

A growing digital marketing company is seeking a highly organized Sales Operations & Client Delivery Specialist to support its Medicare lead market. The ideal candidate will manage onboarding, coordinate across teams, and ensure compliance with CMS guidelines. This role demands strong operational discipline and communication skills, along with experience in sales support and project coordination. The position is based in Toronto, Canada, with a hybrid working option and offers growth opportunities in a fast-paced environment.