Medical Office Assistant - Reporting & Transcription

Olive Fertility Centre; Vancouver; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A healthcare organization in Vancouver is seeking a Medical Office Assistant for a hybrid role, focusing on reporting and transcription. Responsibilities include preparing ultrasound reports, managing correspondence, and supporting the administration team. Candidates should have a Medical Office Assistant Certificate and two years of related experience. Benefits include dental care, paid time off, and tuition reimbursement. Join a supportive team to enhance healthcare communication and patient services.

Benefits

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

Paid time off

RRSP match

Tuition reimbursement

Vision care

Wellness program

Qualifications

• Minimum of two (2) years related experience.
• Previous medical transcription experience is an asset.
• Previous medical office experience is an asset.

Responsibilities

• Prepare obstetrical ultrasound reports for clinics.
• Proofread and edit consultation letters.
• Ensure compliance with clinic and regulatory standards.
• Follow up on outgoing correspondence in a timely manner.

Skills

Medical terminology

Typing 60+ words per minute

Exceptional communication skills

Proficiency with computers and software

Ability to prioritize and multi-task

Education

Medical Office Assistant Certificate

Tools

EMR systems

MS Office

Job description

Medical Office Assistant – Reporting & Transcription

Department: Operations

Reports To: Administration Team Manager

Location: Vancouver Clinic/Hybrid

Work Schedule: Monday – Friday

7.5 hours per day / 37.5 hours per week

Overview:

Supporting the Vision, Values, Purpose and Commitment of Olive Fertility Centre:

Reporting to the Administration Team Manager, the Medical Office Assistant – Reporting & Transcription is pivotal to the organization to ensure concise communication to external medical partners.

Key Areas of Involvement Include:

Transcription and document circulation:

• Prepare obstetrical ultrasound reports for the Vancouver, Surrey & Victoria clinics.
• Medical transcription duties. Proof reading and editing consultation and follow-up letters.
• Ensure all letters are grammatically correct, clinically accurate, and formatted according to clinic and regulatory standards.
• Handle medical letters efficiently; fax letters out to referring physicians/general practitioners (GP) & upload letters into the appropriate Olive files.
• Manage the distribution of finalized correspondence to referring physicians and other healthcare offices in a timely manner.
• Maintain patient confidentiality and adhere to all PHIPA and privacy regulations.
• Communicate with physicians and clinical staff to clarify dictation or resolve discrepancies.
• Track and organize outgoing correspondence to ensure all documentation is completed and filed appropriately in the EMR system.
• Support continuous improvement of transcription processes through feedback and quality control monitoring.
• Other administrative duties as required.

Qualifications:

Education, Training and Experience:

• Medical Office Assistant Certificate.
• Minimum of two (2) years related experience.
• Previous medical transcription experience is an asset.
• Previous medical office experience is an asset.

Skills and Abilities:

• Proficient in medical terminology.
• Ability to type 60+ words per minute with immaculate accuracy.
• Positive, friendly, and professional demeanour.
• Exceptional communication skills, with a particularly strong grasp of English language and grammar.
• Demonstrated ability to prioritize & multi-task.
• Proficient with computers and applicable software applications, including EMRs and MS Office.
• Willing and able to learn new programs and systems.
• Strong work ethic.
• Demonstrated ability to work independently and as a member of a multi-disciplinary team.
• Physical ability to carry out the duties of the position.

Job Types:

Full-time, Permanent

Pay:

From $24.50 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Ability to commute/relocate:

• Vancouver, BC V5Z 3X7: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical Transcription: 1 year (preferred)
• Medical Office or related: 2 years (preferred)

Licence/Certification:

• Medical Office Assistant Certificate? (preferred)

Work Location:

Hybrid remote in Vancouver, BC V5Z 3X7