Medical Office Assistant

WELL Health Technologies Corp; Burlington; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare organization in Burlington is seeking a detail-oriented Medical Office Assistant (Billing) to support financial operations. Responsibilities include managing patient payments, maintaining billing records, and communicating with payers. The ideal candidate has experience in medical billing with strong organizational and communication skills. This part-time role offers a competitive hourly wage of $19.00 – $21.00 CAD.

Qualifications

• 1–2 years of experience in medical billing or financial administration.
• Experience with WSIB and third-party payment systems preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Collect and reconcile daily patient payments.
• Process WSIB and other third-party cheques accurately.
• Maintain accurate financial records and billing logs.
• Communicate with insurers and patients to resolve billing discrepancies.
• Support administrative tasks as required.

Skills

Medical billing experience

Organizational skills

Attention to detail

Verbal communication

Written communication

Problem-solving abilities

Tools

PSS EMR

Windows

Job description

Entity: WELL Health Clinic Network Inc. 2 – Halton. Job Title: Medical Office Assistant (Billing). Location: Halton, ON. Job Class: Employee Part-Time (approx. 35 hours/week). Salary Range: $19.00 – $21.00 CAD per hour.

About the Company

WELL Health Clinic Network Inc. is part of WELL Health Technologies Corp., one of Canada’s leading digital health organizations. We operate one of the largest networks of outpatient medical clinics across Canada, empowering healthcare providers through technology, innovation, and service excellence. Our mission is to improve health outcomes by supporting practitioners with the tools and operational support they need to focus on patient care.

Position Summary

We are seeking a detail-oriented and organized Medical Office Assistant (Billing) to join our Halton clinic. This role is responsible for ensuring accurate financial transactions, maintaining patient billing records, and coordinating with staff and third-party payers to support the clinic’s financial operations. The ideal candidate will possess strong organizational skills, attention to detail, and a professional approach to communication and confidentiality.

What you will be doing

• Collect and reconcile daily patient payments (cash, debit, and credit).
• Process WSIB and other third-party cheques accurately and promptly.
• Maintain accurate financial records, billing logs, and documentation.
• Coordinate with clinic staff to ensure billing accuracy and timely submissions.
• Communicate with insurers, payers, and patients to resolve billing discrepancies.
• Assist in tracking and processing cheque payments and insurance claims.
• Ensure confidentiality and accuracy in financial recordkeeping.
• Support administrative and operational tasks as required by the Clinic Manager.

You have

• 1–2 years of experience in medical billing or financial administration.
• Experience with WSIB and third-party payment systems preferred.
• Strong organizational and time-management skills.
• Proficient in Windows and other clinic software; experience with PSS EMR is an asset.
• Excellent verbal and written communication skills with a professional phone manner.
• High attention to detail and ability to detect errors quickly.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Customer-focused mindset with strong problem-solving abilities.

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work ESG strategy pillar.’

Want Read more about us: https://stories.well.company/