Medical Administrative Coordinator

Medcan; Toronto; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

A healthcare services provider in Toronto is seeking a Medical Administrative Coordinator to manage client care. This full-time hybrid role includes obtaining lab reports, fulfilling prescription requests, and providing excellent client service. The ideal candidate has 1-2 years of experience in a medical office and a diploma in Medical Office Administration. The position requires strong communication and organizational skills, and offers flexibility to work both remotely and in-office.

Benefits

Hybrid Office Policy

Comprehensive health plans

Employee wellness programs

Career growth opportunities

Qualifications

• 1-2 years of Medical Office experience required.
• Diploma or relevant education in Medical Office Administration.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate follow-up care and manage client appointments.
• Assist with the organization of medical reports.
• Respond to patient inquiries through calls and emails.

Skills

Medical Office experience

Client service skills

Communication skills

MS Word

MS Excel

MS Outlook

Medical terminology

Education

Medical Office Administration diploma

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

Join Our Team as a Medical Administrative Coordinator!

Why You’ll Love Working Here:

• Hybrid Office Policy: Flexible work-from-home and office options.

• Coffee and Snacks: Keep your energy up with our delicious onsite offerings.

• Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.

• Benefits: Comprehensive health plans, retirement saving matches, educational reimbursement, and so much more!

• Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.

• Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.

• Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.

The Role:

The ideal candidate is an experienced Medical Coordinator who possesses excellent communication and client service skills. The role is primarily responsible for obtaining medical laboratory reports, fulfilling prescription requests, answering phones and administrative work for the Year Round Care Team.

This is a full-time position scheduled between Tuesday to Saturday during regular office hours. This is a hybrid position which requires availability to work at the downtown Toronto office 2 days/week.

Our downtown Toronto clinic is conveniently located at 150 York St., which is nearby St. Andrew station or a 10-minute walk from Union Station!

What You'll Do:

• Coordinate follow up care from the Year Round Care appointments including follow up appointments, prescription renewals, and results.

• Work with Year Round Care Physicians and Nurse Consultants in managing client care

• Respond to all communications including e-mails and phone calls regarding patient inquiries

• Assist with organization and tracking of medical reports and results

• Coordinate with other clinic staff to ensure exceptional delivery of service

• Other administrative duties as required

• Results Management including distribution of results to Physicians and Nurse Consultants

• Assist with administrative functions like chart preparation, chart pulls, faxing, scanning and mailing of results to patients and to facilities

• Read and interpret physician notes

• Answer Year Round Care line

What You'll Need:

• 1-2 years Medical Office experience

• Medical Office Administration diploma or relevant education

• Excellent written, verbal and electronic communication skills

• Intermediate level in MS Word, Excel, and Outlook

• Prior switchboard or reception experience is an asset

• Exceptional client service skills

• Sound knowledge of medical terminology and laboratory results

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.