medical administrative assistant

Atlantic ADHD Clinic; Dartmouth; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare clinic in Dartmouth is looking for an administrative professional. Responsibilities include coordinating the flow of information, scheduling appointments, and providing exceptional customer service. Candidates should possess a college diploma and 2 years of experience in a similar role with strong communication and organizational skills. The clinic fosters a welcoming work environment for newcomers and diverse groups, making it an inclusive workplace.

Benefits

Assistance for newcomers and refugees

On-the-job training for youth

Mentorship for Indigenous workers

Training for mature workers

Diversity training for visible minorities

Qualifications

• 2 years to less than 3 years of experience.
• Efficient interpersonal skills.
• Ability to work under pressure.

Responsibilities

• Coordinate the flow of information.
• Schedule and confirm appointments.
• Maintain filing system.
• Enter and format electronic medical reports.

Skills

Client focus

Excellent oral communication

Excellent written communication

Attention to detail

Flexibility

Education

College diploma (1 to 2 years)

Tools

MS Word

MS Excel

Electronic mail

MS Windows

Job description

Job Details

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week
• Education: College, CEGEP or other non‑university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years

Work setting

• Clinic

Tasks

• Coordinate the flow of information
• Open and distribute regular and electronic incoming mail and other material
• Schedule and confirm appointments
• Complete insurance and other claim forms
• Maintain filing system
• Order supplies and maintain inventory
• Enter and format electronic medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Perform data entry
• Provide customer service

Supervision

• 1 to 2 people

Computer and technology knowledge

• MS Word
• Electronic mail
• MS Excel
• MS Windows

Area of work experience

• Contracts
• Correspondence
• Financial statements
• Invoices
• Reports and records

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Attention to detail
• Large caseload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement

Employment terms options

• Morning
• Evening
• Shift
• On call
• Day
• Weekend

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Support for youths

• Offers on‑the‑job training tailored to youth

Support for Indigenous people

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities