Manufacturing Engineering Support Specialist

ORBCOMM; Ottawa; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A tech company in IoT seeks a Manufacturing Engineering Support Specialist (NPI Coordinator) in Ottawa. This full-time, on-site role supports R&D activities and New Product Introduction (NPI). Responsibilities include coordinating manufacturing planning, managing documentation, and collaborating with contract manufacturers. Ideal candidates will have a technical degree and 2+ years in electronic product development. Join a collaborative team that values innovation and efficiency in a vibrant work environment.

Qualifications

• 2+ years of experience supporting electronic product development.
• Familiarity in electromechanical assembly and SMT processes.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Coordinate NPI manufacturing and prototyping planning.
• Serve as the point of contact with local contract manufacturers.
• Compile and manage documentation for NPI program status tracking.

Skills

Analytical skills

Organizational skills

Problem-solving skills

Communication skills

Education

Degree or diploma in a technical discipline

Tools

Microsoft Office (Excel, Word)

Job description

Manufacturing Engineering Support Specialist (NPI Coordinator)

We are seeking a Manufacturing Engineering Support Specialist (NPI Coordinator) to join our Hardware Design team. This full-time, on-site role supports R&D activities and New Product Introduction (NPI) for our prototyping and manufacturing operations, reporting to the Director of NPI and PCB Design.

Why You'll Love Working Here

As a key member of the team driving next‑generation embedded products in the IoT space, you will coordinate across firmware, hardware and manufacturing engineering and help optimize workflows, automation, and prototyping processes. Your contributions will help bring new devices to market faster and more efficiently—while you grow professionally in a collaborative, technology‑centric environment that values innovation and practical improvements.

With a hybrid working schedule, you can enjoy the best of both worlds—engaging in‑person collaboration at our Ottawa office, while also benefiting from the autonomy and comfort of remote work.

What You'll Do

• Coordinate NPI manufacturing and prototyping planning, including quick turn assembly (QTA) with PCB fabricators and contract manufacturing partners.
• Serve as the main point of contact with local contract manufacturers and collaborate closely with the supply chain sourcing team.
• Compile and manage documentation packages required for quoting, resource allocation and NPI program status tracking.
• Report program status to the Project Management Office, plan resources based on shifting project priorities, and provide lessons learned from build activities.
• Continuously seek opportunities to streamline and automate coordination and reporting workflows—exploring low‑effort AI tools and automation solutions (e.g., robotic dispensing).
• Oversee process improvement efforts to enhance efficiency and accuracy in the manufacturing engineering support domain.

Who You Are

• Degree or diploma in a technical discipline such as Electrical, Mechanical or Manufacturing Technology (or equivalent experience).
• 2+ years of experience supporting electronic product development, with familiarity in electromechanical assembly and SMT processes.
• Experience with change management and item creation in PLM systems.
• Strong analytical, organizational and problem‑solving skills, with excellent attention to detail and time management.
• Excellent written and verbal communication skills; collaborative mindset.
• Intermediate skills in Microsoft Office (Excel, Word, etc.).
• Experience improving Excel‑based workflows or reporting processes and identifying practical automation opportunities is a plus.
• Electromechanical hands‑on experience (e.g., cable assembly, soldering, SMT re‑work) or CAD experience will be considered an asset.
• IPC training and/or certification are also an advantage.

Then we want to meet you

About Us

At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data‑driven decisions. Our industry‑leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at

Ready to Join Us?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things. If you’re seeking a thrilling career opportunity in a vibrant, growth‑oriented environment, ORBCOMM is the perfect fit for you.

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.

At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodation for individuals with disabilities upon request throughout all aspects of the selection process.