Manager People and Culture Operations

BC Transit; Victoria; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A major public transit organization in Victoria is seeking a Manager, People and Culture Operations for a 14-month temporary term. The successful candidate will manage HR functions in a unionized setting, driving people-focused strategies and initiatives to foster an inclusive workplace culture. They will lead a team, resolve complex labor relations issues, and utilize data to shape outcomes. This position offers comprehensive medical benefits, pension plan access, and support for continuous career growth, requiring an in-office presence two days a week.

Benefits

Comprehensive medical and dental benefits

Public Service Pension Plan membership

Complimentary employee bus pass

Corporate learning and development program

Qualifications

• The ability to develop and implement strategic people initiatives.
• In-depth knowledge of labour and employment law.
• Experience working in a unionized environment.

Responsibilities

• Lead the People and Culture team.
• Develop strategic people programs and initiatives.
• Manage workplace investigations and conflict resolutions.

Skills

Results-driven

Customer service-focused

Interpersonal relationship management

Team leadership

Education

Degree in human resources or a related field

Job description

Are we right for you...

We’re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.

It’s an exciting time to be in public transportation sector and we’re looking for a creative and passionate leader to join our team. Not only would you be joining an engaged organization but you’d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!

What you'll be doing...

In the strategic and hands-on role of Manager, People and Culture Operations, you will lead and support the full scope of operational HR functions across BC Transit. You’ll guide a team of People and Culture Advisors and Talent Advisors in delivering high‑quality services throughout the employee lifecycle in a heavily unionized environment. This role drives people‑focused strategies, partners closely with leaders across the organization, and helps foster a thriving, engaged, and inclusive workplace culture. You’ll apply your expertise in HR best practices, labour and employee relations, organizational development, and data‑driven decision making to support BC Transit’s mission and evolving workforce needs.

Please note that this position is an 14 month temporary term position covering a maternity leave.

In this role, you will have the opportunity to:

• Lead and develop a high-performing People and Culture team, mentoring advisors and contributing to leadership development across the organization.
• Identify, develop and lead strategic people programs and initiatives that drive employee development, organizational effectiveness and alignment with BC Transit’s business proprieties.
• Build strong, collaborative relationships with leaders and unions, providing expert guidance on complex labour and employee relations matters in a heavily unionized environment.
• Execute and champion People and Culture initiatives, providing exceptional internal customer support across the organization.
• Drive human resources functional excellence and process improvement, operational consistency and people-first practices.
• Develop and manage KPIs to inform decision-making, using data to shape strategies, measure impact and improve outcomes.
• Provide leadership and oversight in complex workplace investigations, conflict resolution strategies, and sensitive employee matters.

What you'll bring to the table...

We value lifelong learners and have found the following combination of education and experience allows people to be successful in this role:

• A people-oriented approach to workplace issues while being results-driven and customer service-focused
• The ability to develop, lead, and implement strategic people initiatives and programs that strengthen organizational culture, enhance employee experience, and support business objectives.
• An in-depth knowledge of labour and employment law, and HR best practices including experience working in a unionized environment and navigating complex employee and labour relations matters.
• The ability to build and effectively manage interpersonal relationships at all levels of the organization
• Degree in human resources or a related field
• Experience in human resources, including experience leading a team
• This position will require an in-office presence in our Victoria office locations a minimum of two days a week, and as operationally required.

What we'll bring to the table...

• Comprehensive medical and dental benefits to support you and your family, regardless of what life throws at you
• Membership in BC’s Public Service Pension Plan (PSPP) when you reach 50% of your yearly maximum pensionable earning (YMPE) in a calendar year. Nationally recognized for its strong investment and governance practices, PSPP is a “defined benefit” plan
• Access to fitness and lifestyle centers to help you take care of your physical fitness and health
• Various programs that support employees such as an Employee Assistance Program and health and wellness initiatives and events aimed at fostering your mental health
• A complimentary employee bus pass
• A corporate learning and development program to help you in continuous career growth
• An employee recognition program where we all recognize each other's successes (not just your Leaders!)
• A social club that gives you access to events throughout Victoria

What next steps could look like...

• Interviews will be conducted in February 2026.
• An eligibility list may be established for future full time regular or full time temporary vacancies
• The position requires the completion of a Criminal Record Check or Vulnerable Sector Search.
• If you have a disability that requires an accommodation during any stage of our recruitment process, please email [e-mail] to let us know how we can assist you.
• BC Transit is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If the organization identifies this position as a reasonable accommodation for an existing employee, all candidates will be notified as soon as reasonably possible.