Manager of Corporate Operations & IT (Parental Leave Contract)

Hungerford Properties; Vancouver; Hybrid; CAD 100,000 - 110,000; Full time

Job summary

A prominent real estate investment firm in Vancouver is seeking a Manager of Corporate Operations & IT. The role involves overseeing office management and IT functions, while ensuring seamless day-to-day operations. Candidates must have over 5 years of experience in office operations and IT management, alongside strong interpersonal skills. The position offers a competitive salary, flexible work options, and a robust benefits package.

Benefits

Hybrid Workplace Environment

12 weeks parental leave top-up

Paid Vacation time (minimum of 3 weeks annually)

Health Coverage including fully paid medical, dental and vision care

Paid Volunteer Time to support our communities

Qualifications

• 5 years of experience in office operations and IT management.
• Advanced skills in MS Office 365 applications.
• Intermediate to advanced skills in SharePoint management.

Responsibilities

• Oversee office procurement and management expenses.
• Manage third-party IT provider and vendor management.
• Conduct employee IT training and onboarding.

Skills

Office operations management

IT management

Project management

Customer service

Education

Diploma in Computing & Information Technologies

Tools

MS Office 365

SharePoint

Salesforce

Canva

Job description

The Company

Hungerford Properties is a real estate investment management and development company with millions of square feet of commercial, industrial, office, retail and residential properties in Canada. Our mission is to create value for investors, help businesses grow and build better neighborhoods for all.

Today Hungerford Properties is a vertically integrated cross-functional organization with in-house teams dedicated to Development, Property Operations, Investments, Asset Management, Finance & Accounting, Sales & Marketing, and Administration & HR.

Hungerford Properties brings sophisticated investment tools to the Canadian market and builds award-winning developments. For more than four decades we have followed a simple strategy: buy well and add value through proactively investing, developing, and managing commercial and residential projects. The company is a collaborative and vertically integrated organization with in-depth knowledge, experience and resources across the real estate spectrum. Our people are our most important asset, so we strive to create something unique, something special and something that generates excitement for people who come into our organization.

To know more about Hungerford Properties visit our website: Approach

We take pride in our approach to doing the work and we expect all our People to do so as well. We strive for an institutional quality operating platform which includes process manuals, checklists, templates and repeatable and efficient systems. We leave no stone unturned in the way we go about our work and we demand integrity in everything we do. We thrive working in a process-driven environment which gives our people the confidence to get the job done to the highest standard while minimizing risk. It is core to our operations.

Our Culture

Our company is driven by five Core Values: Ambition, Diligence, Creativity, Relationships and Community. People joining our organization are completely aligned with these values. We target excellence and set high expectations for ourselves. Our values are integrated in our approach to the work and we strive for a culture of results, collaboration, people and accountability.

Ambition — Seeing possibility, stretching goals to exceed expectations and persisting with extraordinary effort when challenged.

Diligence — Taking action in one\'s role to remove errors, avoid pitfalls and minimize risk to produce deliverables of the highest professional standard.

Creativity — Dedicating time and energy to creative problem solving, seeking alternative and better approaches to get to the most effective, elegantly simple solutions.

Relationships — Building a team with collaborative internal relationships in order to provide extraordinary service to our external relationships.

Community — Taking action to deliver lasting, meaningful impact on others\' lives and the lives of their families, whether coworkers, business stakeholders or the larger community.

Our Opportunities

We are merit-based; if a person has earned trust by doing a great job there is the opportunity to take on greater responsibilities. We are about impact, not age or experience, so Hungerford Properties is a place where people can grow a career if motivated, ambitious and diligent. Ultimately this is an opportunity to become part of a team dedicated to success and excellence for those ready to step up. We are a company committed to developing long-term relationships with our stakeholders and we are looking for People who are also looking for a long-term commitment in their careers.

The Candidate and Responsibilities

The Manager of Corporate Operations & IT position is based out of Vancouver. Applicants for this position will be self-motivated individuals with a high degree of initiative and will possess strong interpersonal skills, be attentive to detail and able to build trusting relationships. The candidate will report directly to the VP of People and Culture and work in conjunction with all Departments. This role is responsible for ensuring seamless day-to-day operations of the office and IT functions while also supporting internal communications and strategic initiatives. The Manager of Corporate Operations & IT will be active in the following primary responsibilities both in an individual and team setting:

Corporate Operations (approx. 40%)

• Oversee office procurement and office management expenses.
• Supervise corporate budgets and reporting related to office management / security IT social activities.
• Maintain and enhance operations and IT process documents.
• Manage office administration and office coordinator including front desk reception supplies vendor contracts facilities management.
• Support health and safety initiatives, space planning and hybrid/remote work support.
• Manage the Office Coordinator.
• Responsible for the intranet content creation and updates. Generate ideas, compile and publish communications content based on the calendar using SharePoint news.

IT Management & Technologies (approx. 60%)

• Manage third-party IT provider including weekly check-ins and project oversight.
• Oversee IT vendor management.
• Supervise IT systems, network infrastructure, cybersecurity, software updates and user access.
• Liaise between IT service provider and staff.
• Conduct employee IT training and onboarding.
• Handle escalation of IT issues/solutions.
• Manage IT budget, roadmap and analysis.
• Track and procure IT assets.
• Maintain company SharePoint communication and tech support sites.
• Oversee company filing system and IT security.
• Administer data governance policy and procedures.
• Enforce cybersecurity policies and oversee annual audits.
• Support business system implementations and improvements.
• Support the Operational Excellence Committee to drive technological improvement in the organization.

The Candidate will also be someone who is completely aligned with Hungerford Properties Core Values.

Competencies, Qualifications and Required Experience

• 5 years of experience in office operations and IT management
• Advanced skills in MS Office 365 (Word, Excel, PowerPoint, Outlook, Microsoft Teams, CoPilot, OneNote)
• Advanced skills in SharePoint management including site creation, permission management and workflow automation
• Intermediate to advanced skills in Canva, Mailchimp and AI tools
• Diploma in Computing & Information Technologies (IT) or related field
• Intermediate skills or certification in Project Management and Change Management (PMP, Prosci) considered an asset
• Experience with Salesforce administration considered an asset
• Experience with third-party IT vendor management
• Knowledge of cybersecurity principles and best practices
• Experience in real estate finance or asset management sectors considered an asset

Skills and Attributes

• Proficient in standard software applications and technical/office equipment.
• Strong Project Management Skills.
• Solid grasp of IT systems and terminology; can explain technical issues to non-technical audiences.
• Customer centric and effective communication skills; adept at handling confidential information.
• Capable of multitasking and meeting deadlines with accuracy.
• Maintains high professionalism and strong organizational skills.
• Self-motivated with excellent verbal and written communication abilities.
• Strong work ethic and attention to detail.

Our Work Environment

With every amenity downtown has to offer within a 5-10-minute walk, the seawall at your fingertips and a state-of-the-art fitness facility in the building, our office is situated in one of the most livable cities in the world: Vancouver, Canada. If you are looking for a perfect blend of stunning natural beauty, diverse cultural experiences and the hustle and bustle of big city life, Metro Vancouver has it all and Hungerford Properties is located in the heart of the action.

You will enjoy our frequent team celebrations organized throughout the year with various themes such as sport, wellness, cultural activities, team building sessions and community involvement.

Our Compensation & Benefits Philosophy

Our compensation package includes a competitive base salary, bonus and potential LTI program. The typical hiring range for this position is $100,000 - $110,000 per year. The actual offered salary may vary and will depend on individual experience, qualifications and market conditions for the role. We are also pleased to offer the following benefits:

• Hybrid Workplace Environment offers flexibility to work from home and the office
• 12 weeks parental leave top-up for biological and adoptive mothers and fathers
• Flexible and part-time work options to prioritize things like family time
• Paid Vacation time (minimum of 3 weeks annually)
• Paid Education Days to pursue learning and development goals
• Paid Bereavement Days
• Learning & Development policy to support course fees
• Company-wide Holiday Break in December
• Health Coverage including fully paid medical, dental and vision care
• Health Spending Account to provide even more health coverage options
• Monthly Transportation Allowance to facilitate commuting
• HWay to Wellness Health & Wellness Programming
• Paid Volunteer Time to support our communities

Our Hiring Process

Joining a new organization is an important decision. We want to ensure our working relationship is mutually beneficial. We take our hiring process very seriously and want to provide you ample opportunities to understand our culture, our approach, our goals and people.

Our hiring process consists of different rounds of discussions typically one with your hiring manager, a second with your peers and a final round with an executive member of Hungerford Properties. Our hiring process may include a business case assessment and psychometric testing.

To Apply

Hungerford Properties is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Hungerford Properties will provide reasonable accommodations for persons with disabilities in a manner that is respectful of each person\'s dignity up to the point of undue hardship. If you need accommodations during the hiring process please contact the HR Department.

We sincerely thank all applicants in advance.

Our focus is on relevant, verifiable information for this role; this description is not intended to be all-inclusive.