Manager Human Resources

Pathway Communications; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A premier Canadian IT services provider is seeking an experienced HR Manager to support their growth. The successful candidate will oversee HR operations, manage employee relations, and ensure compliance. A background in IT services or cybersecurity is preferred. The role requires excellent communication skills and a degree from a recognized university. Salary range is $80,000 to $120,000 based on experience. Applications should be sent to the provided email.

Qualifications

• 6-8 years of progressive HR experience in a fast-paced environment.
• Experience in IT services, telecom, data centre, or cybersecurity preferred.
• Excellent spoken and written communication skills in English.

Responsibilities

• Own the complete employee lifecycle for sourcing and onboarding.
• Act as a guide for employee relations and performance matters.
• Ensure staff engagement through a supportive work environment.

Skills

Hands-on HR experience

Excellent communication skills

Numerical competence

Education

Degree from a recognized Canadian University or College

CHRP certification (completed or in process)

Tools

Microsoft 365 applications

Job description

Location

Markham, Ontario, ON (on-site)

Company

Pathway Communications is a premier Canadian Managed IT and Cybersecurity Services Provider with offices in Toronto, Montreal and overseas.

Opportunity

We are seeking a highly organised, creative and process-driven HR Manager to join the leadership team and support our growth.

You will act as the operational backbone for the company’s HR function and will ensure consistent and smooth HR management of our employees across Toronto, Montreal and overseas. This is a role for a creative, highly organised and execution-focused professional who thrives on learning, structure and contribution.

Compensation

$80,000 and $120,000 depending on education, experience and capabilities.

KEY RESPONSIBILITIES

• HR Operations: Own the complete employee lifecycle to attract high quality technical talent: manage the logistics of sourcing, recruitment, testing, onboarding and orientation, offboarding.
• Employee relations: Act as a trusted guide for managers and staff for day-to-day employee relations, performance, documentation and policy matters. Manage legislative compliance and employee communications.
• Performance management: Implement and refine performance management and improvement programs.
• Staff engagement: Ensure employees remain engaged and enjoy a safe and supportive work environment.
• Training and development: Identify employee learning needs based on job performance and changing technologies and legislation. Implement cost effective and impactful training, testing and development programs.
• Legal and costing support: Liaise with external legal counsel and provide support for employment related contracts; contribute to HR costing and pricing of products, projects and processes.
• Leadership support and collaboration: Serve as a trusted advisor to the leadership team on HR matters; find creative solutions that balance costs, compliance, business needs and staff expectations.

Requirements

• Experience: A minimum of 6-8 years of progressive, hands‑on HR experience in a fast paced environment.
• Industry background: Experience in IT services, telecom, data centre or cybersecurity preferred. You must be comfortable working with data and digital tools and should be proficient in desktop Microsoft 365 applications.
• Communications: Excellent spoken and written communication skills in English are essential; a fundamental understanding of federal and provincial legal processes will be an advantage.
• Education: A degree from a recognised Canadian University or College; CHRP completed or in process.
• Numeracy: Numerical competence will be an advantage.

To Apply

Please submit a detailed resume via email, to [e-mail].