Manager, Compliance Culture

TD; Canada; On-site; CAD 96,000 - 137,000; Full time

Job summary

A leading global financial institution in Canada is seeking a Compliance Culture Leader to take charge of compliance culture strategies. The role requires extensive experience in regulatory compliance, risk management, and strong communication skills. The ideal candidate will lead initiatives that promote integrity and effective risk management throughout the organization. Competitive compensation is offered, along with significant growth opportunities.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• 3+ years of experience in regulatory compliance or risk management.
• Deep understanding of compliance frameworks and regulatory expectations.
• Proven ability to think strategically and execute tactically.

Responsibilities

• Lead the development and execution of compliance culture strategies.
• Design and implement standards for monitoring compliance culture.
• Develop a comprehensive communication strategy with culture partners.

Skills

Regulatory compliance

Risk management

Communication

Project management

Education

Bachelor's degree

Advanced degree or certifications (e.g., CRCM, CCEP)

Job description

Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

$96,900.00 - $136,800.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Key Responsibilities

Strategic Cultural Leadership

• Lead the development and execution of strategies that reinforce a strong compliance culture aligned with the Global Compliance Program's objectives.
• Promote integrity, accountability, and effective risk management behaviors across all levels of the organization.

Cultural Assessment & Monitoring

• Design and implement measurable standards and processes for self-assessment and continuous monitoring of compliance culture maturity and effectiveness across Global Compliance.
• Identify gaps, trends, and opportunities for proactive improvement.
• Governance & Independent Oversight: Support the establishment of clear roles, accountability, and governance structures to strengthen compliance ownership.

Communication & Engagement

• Develop and drive a comprehensive communication strategy with culture partners such as H.R., Risk Management, Compliance Academy, and other key stakeholders to ensure consistent messaging around the desired compliance culture.
• Engage stakeholders across Compliance and the business to promote shared cultural values and drive behavioral change.

Program Development & Continuous Improvement

• Own the development and continuous refresh of the Culture Report.
• Based on the output of the Culture Report and other key drivers establish processes for formal reflection and feedback loops to promote adaptive learning and continuous program enhancement.
• Serve as a key contributor to the design and evolution of compliance culture initiatives, training, behavioral reinforcement tools and other key culture drivers

Qualifications

• 3+ years of experience in regulatory compliance, risk management, culture transformation, or organizational change in the financial services industry.
• Deep understanding of compliance frameworks, risk culture principles, and regulatory expectations (including OSFI Guideline E-13, FRB SR0808, and OCC Heightened Standards).
• Demonstrated success leading cross-functional initiatives focused on behavioral change, compliance culture, or ethics programs.
• Strong project management, facilitation, and communication skills, with the ability to influence at all levels.
• Strong communication skills that drive engagement and action.
• Proven ability to think strategically and execute tactically in a complex, fast-paced environment.
• Bachelor's degree required; advanced degree or certifications (e.g., CRCM, CCEP) preferred.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet