Manager, Commerce

Flywheel Digital; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading digital commerce solutions provider in Toronto is seeking a Manager, Commerce to lead eCommerce strategy and execution for clients. This role requires strong digital commerce expertise and the ability to manage client relationships effectively. Responsibilities include developing strategies that drive sales, mentoring junior team members, and collaborating with internal teams. The ideal candidate has 4+ years of experience in digital commerce and excellent communication skills.

Benefits

Competitive rewards package

Flexible vacation time

Learning and development opportunities

Qualifications

• 4+ years of experience in digital commerce or related fields.
• Experience leading or mentoring junior team members.
• Proven ability to manage multiple client relationships.

Responsibilities

• Lead day-to-day commerce strategy and execution across retail channels.
• Develop and implement eCommerce strategies.
• Manage and monitor key business metrics and campaign performance.

Skills

Digital commerce expertise

Strong business acumen

Data-driven decision making

Excellent communication skills

Client relationship management

Education

Bachelor’s Degree or equivalent experience

Tools

Advanced Excel

Job description

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

What You Will Do

• Lead day-to-day commerce strategy and execution across retail and media channels.
• Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.).
• Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis.
• Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables.
• Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients.
• Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs.
• Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver.
• Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients.
• Contribute to internal best practice sharing, training sessions, and new business initiatives.
• Occasional travel, as required, based on client needs.

Who You Are

• Bachelor’s Degree or equivalent experience.
• 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business.
• Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment.
• Experience leading or mentoring junior team members, with a collaborative and supportive approach.
• Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus).
• Excellent communication, presentation, and organizational skills.
• Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs.
• Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture.
• A bias for action, ownership mentality, and comfort working with minimal supervision.
• Ability to translate complex data and trends into actionable recommendations for clients.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know: The hired candidate will be required to complete a background check

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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