Manager, Clinical Operations

Northern Health; Prince George; On-site; CAD 90,000 - 130,000; Full time

Job summary

A regional health authority in Canada is seeking a Manager of Clinical Operations to ensure excellence in patient-centered care. This role requires strong leadership skills, operational management experience, and a Bachelor's degree in a health-related field. The position offers substantial benefits and professional growth opportunities in a positive work environment.

Benefits

Comprehensive benefit packages

Four weeks vacation

Financial support for moving expenses

Employer-paid training and leadership development

Loan forgiveness programs

Qualifications

• Minimum of five years recent, related clinical experience, including two years in a leadership role.
• Current registration with the relevant professional college or association preferred.

Responsibilities

• Accountable for excellence in patient-centered care and management of the clinical area.
• Provides leadership and direction for operations, risk management, and quality improvement.

Skills

Leads Self/Cultural Agility

Engages Others/Empathy

Achieves Results/Process Orientation

Develops Coalitions/Building a Trust-Based Relationship

System Transformation/Credible Champion

Negotiation Skills

Continuing Education Ability

Education

Bachelor's degree in a health-related field

Job description

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join our Clinical Operations department.

Overview

The Manager, Clinical Operations is accountable for ensuring excellence in the provision of patient centered care within a defined clinical area(s). The Manager, Clinical Operations provides leadership and direction for the operations, management, utilization, risk management, and quality improvement within the assigned clinical area(s), and applies management theory and concepts to leading, staffing, monitoring, evaluating, and data gathering including the development of relevant outcome measures pertinent to the clinical area(s). The Manager, Clinical Operations is accountable for: efficient, effective utilization of approved physical, financial, and human resources; guiding and coordinating activities of the clinical area(s) in accordance with professional standards; supporting the goals and strategic direction of Northern Health.

University Hospital of Northern BC (UHNBC)

• Largest Acute Care facility within the Northern Health region and a hub for specialized health services.
• Teaching hospital providing undergraduate physician training through the Northern Medical Program, run by the University of British Columbia and University of Northern British Columbia.
• Hosts residents in UBC's Family Practice Residency Program and is a key clinical education site for nursing and many health sciences students at UNBC, the College of New Caledonia, BCIT and other institutions.
• Benefitted from nearly $100 million in expansions, renovations and new equipment since 2001 including an expanded emergency room, updated ICU, state‑of‑the‑art maternal‑child care centre, MRI unit and a new Acute Care Tower estimated to open in winter 2031.

Prince George

Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region offers outstanding opportunities for investors, employers and employees. Affordable housing, low transportation costs and wage rates above provincial averages provide residents with a high standard of living in one of BC's most beautiful regions.

What Northern Health has to offer you!

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part‑time and full‑time employees.
• Four weeks vacation with one year of continuous service.
• Financial support for moving expenses available for eligible positions.
• Employee referral program and employer‑paid training and leadership development opportunities.
• Loan forgiveness programs offered through the Federal and BC Government for eligible professions.

Qualifications

• Bachelor's degree in a health‑related field.
• A minimum of five (5) years recent, related clinical experience, including two years in a leadership role.
• Or an equivalent combination of education, training, and experience.
• Current registration with the relevant professional college or association preferred.

Skills and Abilities

• Leads Self/Cultural Agility - self‑awareness and character, noticing and adapting to cultural uniqueness to create a sense of safety for all.
• Engages Others/Empathy - fosters the development of others, communicates effectively, builds effective teams, listens with heart.
• Achieves Results/Process Orientation - takes action to implement decisions, assesses & evaluates results, follows culturally respectful processes that produce results.
• Develops Coalitions/Building a Trust‑Based Relationship - builds partnerships & networks to create results and demonstrates a commitment to customers & service.
• System Transformation/Credible Champion - demonstrates systems/critical thinking, champions & orchestrates change and remains self‑aware.
• Demonstrated ability to guide individuals and groups while maintaining group cohesion, motivation, commitment, and effectiveness.
• Excellent negotiation skills to relate effectively with clients, medical staff, and members of the interdisciplinary team.
• Ability to define own continuing education needs and maintain competency through reading literature, management workshops, seminars, and available educational offerings.

Who we are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community‑based health care for a population of 300,000 and employ more than 7,000 staff throughout the region.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long‑term care facilities, public health units and many other offices providing specialized services.