Manager, Business Intelligence & Insights (TCF)

Concentrix; Remote; CAD 100,000 - 125,000; Full time

Job summary

A global technology and services leader is looking for a Manager of Business Intelligence & Insights in Canada. In this role, you will oversee a team ensuring the delivery of analytics products and managing data needs. Successful candidates will have expertise in SQL, BI tools like Domo, and experience in BI governance. The position offers a chance to mentor junior developers, architect dashboards, and implement security measures. This full-time role emphasizes strategic collaboration and innovation in BI solutions.

Qualifications

• Ability to speak English fluently.
• Deep proficiency in BI tools such as Domo, Power BI, and Tableau.
• Experience with implementing security and governance for BI solutions.
• Proven ability to mentor junior developers.

Responsibilities

• Build strong relationships with business leaders for data needs.
• Oversee a team of BI developers to deliver analytics products.
• Architect multi-domain enterprise dashboards.
• Translate business requirements into BI solutions.

Skills

Fluent English

Advanced SQL

Domo

Power BI

Tableau

Looker

Dimensional Modeling

Semantic Layer Design

Security & Governance

Automation

Mentorship

Job description

Manager, Business Intelligence & Insights (TCF)

Job Description

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World’s Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

• Build strong relationships with business leaders to understand their data needs and translate them into actionable user stories.
• Oversees a team of BI developers and own the delivery of analytics products, ensuring that product backlogs are well-maintained, development work is appropriately prioritized, and deliverables provide the expected value to the organization.
• Architect multi-domain enterprise dashboards that integrate data across HR, Finance, Sales, and Operations.
• Translate strategic business requirements into scalable, governed BI solutions. Write optimized SQL using window functions, subqueries, and CTEs to support complex data modeling.
• Design and maintain semantic models with robust datasets, joins, and calculated fields.
• Define and enforce KPI frameworks for global consistency and alignment with governance standards.
• Implement row-level and column-level security across BI platforms to ensure data protection and role-based access.
• Optimize semantic layers for performance, reusability, and governance across BI tools.
• Automate report refreshes, alerts, and exception monitoring to support proactive data management.
• Conduct design/code reviews and mentor junior developers to elevate team capabilities.
• Collaborate with Data Engineering, Governance, and business stakeholders to align BI solutions with enterprise architecture.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Ability to speak English fluently.
• Advanced SQL: Expertise in complex query design including window functions, subqueries, and CTEs.
• BI Tools: Deep proficiency in Domo and at least two additional platforms (e.g., Power BI, Tableau, Looker).
• Dimensional Modeling: Strong command of Kimball and Inmon methodologies.
• Semantic Layer Design: Skilled in building reusable, governed datasets and calculated fields.
• Security & Governance: Experience implementing granular access controls and aligning with enterprise governance.
• Automation: Ability to set up refresh schedules, alerts, and exception logic.
• Mentorship: Proven ability to coach and guide junior developers through technical and architectural challenges.

Career Level Context

• Entry level management position.
• Execution Style: Leads solution design and governance, mentors others, drives strategic alignment.
• Management Experience: 3+ years in BI/data roles, with 0–3 years of management experience.
• Growth Path: Expands into enterprise architecture, cross-functional leadership, and governance ownership.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

Power the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location: ROU Bucharest - 63-69 Dr. Iacob Felix Street

Language Requirements:

Time Type: Full time

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