Logistics & Order Coordination Specialist

J.D. Irving, Limited; New Brunswick; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics and pulp & paper company based in Canada is seeking a detail-oriented team member for order management and logistics operations. This role involves coordinating customer orders, preparing export documentation, and ensuring a positive customer experience within a fast-paced environment. Ideal candidates will have at least 2 years of relevant education and experience, with strong communication and problem-solving skills, and proficiency in Microsoft Office and ERP systems.

Qualifications

• Minimum 2 years post-secondary education in a relevant field.
• 2-4 years of experience in customer services, order management or logistics.
• Proficient in Microsoft Office for report creation and data tracking.

Responsibilities

• Process and manage customer orders from entry to delivery.
• Prepare export documentation for operations across sites.
• Answer inquiries on product availability and order status.

Skills

Attention to detail

Communication skills

Problem-solving

Customer-focused mindset

Multitasking

Education

Bachelor's Degree (Business Administration, Supply Chain, Commerce, Logistics)

Minimum 2 years post‑secondary education

Tools

Microsoft Office (Excel, Word, PowerPoint)

ERP systems (e.g., JD Edwards, Oracle, Microsoft Dynamics, Elixir)

Job description

A leading logistics and pulp & paper company based in Canada is seeking a detail-oriented team member for order management and logistics operations. This role involves coordinating customer orders, preparing export documentation, and ensuring a positive customer experience within a fast-paced environment. Ideal candidates will have at least 2 years of relevant education and experience, with strong communication and problem-solving skills, and proficiency in Microsoft Office and ERP systems.