Logistics Booking Agent

Traffic Tech; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Traffic Tech, a leading logistics provider, is seeking a Logistics Booking Agent to coordinate freight movement across North America from their Hamilton office. This role involves effective communication with carriers, negotiation of rates, and managing shipping documentation within a dynamic team environment. The successful candidate will enjoy a robust training program and a comprehensive benefits package.

Benefits

Medical and Dental benefits

Life Insurance / AD&D Insurance

Long-term disability

Personal and volunteer time off

Paid vacation after probationary period

Qualifications

• Able to manage a high volume of emails and organize effectively.
• Professional phone mannerisms.

Responsibilities

• Create and maintain relationships with vendors and motor carriers.
• Manage booking operations including dispatching and problem solving.
• Gather proof of deliveries and manage shipping documentation.

Skills

Organizational Skills

Effective Communication

Problem Solving

Detail Oriented

Stress Management

Job description

When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia, and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Your Part in it :

Working out of our Hamilton, ON office, we are looking for a driven individual to liaison with key stakeholder groups. In this role, you will be responsible for making sure the movement of over-the-road (OTR) freight across North America is coordinated and executed successfully according to our customers’ needs. We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

LOGISTICS BOOKING AGENT

What the Job Entails :

• Create and maintain strong relationships with vendors and motor carriers
• Booking operations (Dispatching, updating and problem solving)
• Negotiate competitive rates with carriers depending on current market rates
• Gathering proof of deliveries and any other required shipping documentation needed to close out loads
• Effective and professional communication with carriers and within the business group

What We Are Looking For :

• Able to organize heavy volume of emails, email organization, sub folders, outlook follow up, a savvy outlook user.
• Ability to communicate effectively on emails
• Problem solving, ability to think outside the box
• Detail oriented
• Possess professional phone mannerisms
• Ability to manage stress
• Able to work independently or in large groups.

What We Offer :

• Robust industry with training and mentorship
• Compensation package that includes Medical and Dental benefits
• Life Insurance / AD&D Insurance
• Long-term disability
• Personal and Volunteer time off
• Paid vacation after probationary period
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday.

Traffic Tech remains compliant with all federal and provincial COVID guidelines.