Live Ops Producer: Player Communications

Electronic Arts; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading entertainment company based in Vancouver is seeking a Production Operations Producer for EA SPORTS FC. This role involves crafting player communications, identifying and solving issues with the development team, and engaging the player community. Ideal candidates should have 2+ years of experience in copywriting or marketing, a passion for games, and strong problem-solving skills. Competitive compensation and comprehensive benefits are offered, alongside a dynamic team atmosphere.

Benefits

Vacation (3 weeks per year)

Paid sick time (10 days per year)

Extended health/dental/vision coverage

Life insurance

Disability insurance

Retirement plan

Qualifications

• 2+ years of copywriting and/or marketing experience.
• 2+ years of experience in games or live services.
• Empathy for players and a desire to enhance their experience.

Responsibilities

• Craft and release communications for player awareness.
• Work with players to identify problems and solutions.
• Handle on-call responsibilities outside standard hours.

Skills

Copywriting

Marketing

Problem-solving

Community engagement

Passion for games

Job description

A leading entertainment company based in Vancouver is seeking a Production Operations Producer for EA SPORTS FC. This role involves crafting player communications, identifying and solving issues with the development team, and engaging the player community. Ideal candidates should have 2+ years of experience in copywriting or marketing, a passion for games, and strong problem-solving skills. Competitive compensation and comprehensive benefits are offered, alongside a dynamic team atmosphere.