Lift Operation Supervisor Jasper Skytram

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 80,000 - 100,000; Full time

Job summary

A premier destination in Jasper is seeking a full-time seasonal lift operations supervisor for Spring/Summer 2026. This role entails ensuring a safe workplace, training lift operators, and delivering top-notch customer service. Ideal candidates should possess leadership skills, previous lift operations experience, and a strong focus on customer satisfaction. Join a dynamic team dedicated to creating unforgettable experiences in a beautiful natural setting.

Qualifications

• Proven leadership or supervisory skills.
• Prior lift operations or guide experience is an asset.
• Valid driver’s license; Class 4 Alberta license is an asset.
• Strong customer service, organizational and computer skills.
• Secondary language skills are an asset.
• Consent to a criminal record check is required.

Responsibilities

• Maintain a safe and healthy workplace by enforcing safety procedures.
• Train new lift operators to deliver a professional experience.
• Plan and coordinate to meet operational needs.
• Cover front-line lift operations and provide support as needed.
• Handle customer service issues quickly and professionally.
• Act as on-duty manager, performing safety checks.
• Maintain daily operating and cleaning logs.
• Serve as a First-Aid responder.

Skills

Leadership skills

Customer service skills

Organizational skills

Computer skills

Job description

Pursuit Collection Jasper, AB – $21 an hour – Full‑time Seasonal role (Spring/Summer 2026).
At Pursuit, we create opportunities for guests to connect with iconic destinations through world‑class attractions, distinctive lodges, and thoughtfully curated restaurants, retail, and transportation services. Friendly faces, thoughtful amenities, and unforgettable details make every visit personal and memorable.

Responsibilities

• Maintain and contribute to a safe & healthy workplace by enforcing all safety procedures.
• Help display, support, and train new lift operators to deliver an interactive, professional experience.
• Plan, coordinate, and work as part of the team to ensure all operational needs are communicated and met each day.
• Cover front‑line lift operations, adapt to changing needs, and provide support and coverage as required.
• Report and collaborate with Lift Operations management; create and maintain a positive atmosphere.
• Serve as the escalation point for customer service issues, handling concerns quickly and professionally.
• Act as on‑duty manager, including opening/closing the property, performing safety checks and test flights.
• Train new staff members and provide ongoing feedback.
• Maintain daily operating and cleaning logs and assist with routine maintenance tasks.
• Adapt to high‑pressure situations—operational issues, weather delays—and maintain up‑to‑date knowledge of policies and procedures.
• Serve as a First‑Aid responder and assist with general property cleanliness.
• Provide transportation driving as needed.

Qualifications

• Proven leadership or supervisory skills.
• Prior lift operations or guide experience (asset).
• Valid driver’s license (Class 4 Alberta license is an asset).
• Strong customer service, organizational and computer skills.
• Secondary language skills are an asset.
• Consent to a criminal record check (required for all employees).

About Us
We are more than a hospitality and attractions company. We connect people to iconic places through unforgettable experiences. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU, and we specialize in attractions‑led hospitality across Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

What will your work environment be like?
At Pursuit, we foster a space that supports collaboration, work‑play balance, and community. We value diversity, encourage personal growth, and provide a range of benefits to enhance your experience.

Equal Employment Opportunity: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants regardless of race, color, age, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics. If you need accommodation during the application process, contact our Talent & Acquisition Team at [e-mail].