Leasing Agent (14-month contract)

Centurion Asset Management Inc.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading property management firm in Calgary is seeking a Leasing Agent to oversee leasing and administration of a student housing community. Responsibilities include showing available units, handling inquiries, and ensuring customer satisfaction. The ideal candidate should have 2 to 3 years of leasing experience, strong sales skills, and proficiency in MS Office. This position requires excellent communication skills and a detail-oriented approach. Join a dynamic team focused on delivering exceptional service to residents.

Qualifications

• 2 to 3 years of leasing experience required.
• Strong command of MS Office products.
• Detail-oriented with problem-solving ability.

Responsibilities

• Show available units and qualify prospective Residents.
• Handle inquiries, complaints, and ensure Resident satisfaction.
• Conduct market surveys and maintain leasing reports.

Skills

Customer service excellence

Strong sales background

Interpersonal and communication skills

Organizational skills

Ability to multi-task

Problem-solving skills

MS Office proficiency

Tools

Yardi property management systems

Job description

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 435 Employees is a core component of Centurion’s success since 2003.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Overview

Reporting to the General Manager, the Leasing Agent is responsible for the professional leasing and administration of a Centurion Property Associates Inc. │The HUB managed student housing community. The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for Centurion Property Associates Inc. │ The HUB.

Responsibilities

Relationship Development

Develop and foster positive relationships with internal and external stakeholders. Ensure proactive timely resolution of all current and prospective Resident inquiries.

Customer Service

Professionally and courteously handle all current and prospective Resident inquiries, feedback, complaints or concerns, and elevate any issues to the Assistant General Manager or General Manager. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations

Conduct viewings with prospective Residents, ensuring they understand the value proposition. Follow up with prospective Residents regularly while creating a sense of urgency and closing the sale quickly. Provide prospective Residents with related information and forms, helping to fill-out applications and collect the completed forms/necessary documents within the established timeframes. Meet weekly goals and leasing targets, maintaining a strong closing ratio at all times. Work with the Head Office and Marketing Department to identify marketing areas of opportunity and leasing obstacles.

Administration and Reporting

Assist with the completion of daily leasing reporting, highlighting any successes or areas of opportunities. Assist in preparing the weekly occupancy and traffic report. Conduct regular market surveys to gain a comprehensive understanding of competing properties and current market conditions. Maintain an orderly office area and complete general clerical duties, including photocopying, scanning, and faxing documents. Complete other duties as assigned.

Requirements

• A passion for excellence in customer service delivery;
• A minimum 2 to 3 years’ of leasing experience;
• Strong sales background with attention to closing ratios and positive past performance;
• Strong interpersonal and oral communication skills;
• Excellent organizational skills with a strong ability to prioritize and multi-task;
• Able to work both independently and comfortably as part of a team;
• Aptitude for working in a deadline-oriented environment;
• Detail-oriented; able to resolve problems using facts, sound reasoning and common sense;
• Forward thinking with an ability to develop creative strategic solutions to difficult issues in a timely manner;
• Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
• Commitment to discretion and confidentiality; and
• Experience with Yardi property management systems considered an asset.

Centurion is an inclusive and equal opportunity employer, committed to fostering a positive, supportive, and inclusive environment for all employees. In accordance with applicable human rights and accessibility legislation across all provinces, Centurion will provide accommodations to applicants with disabilities throughout the recruitment and selection process, upon request.