Employer Industry: Software Development
Why consider this job opportunity
- Competitive salary with a base range between $80,300 and $117,810 for Canada-BC based roles
- Potential for annual cash bonuses and stock grants
- Comprehensive benefits package offered
- Opportunity for career advancement and growth within a leading software company
- Supportive and collaborative work environment focused on innovation
- Chance to contribute to meaningful projects that impact the world
What to Expect (Job Responsibilities)
- Analyze and map current learning operations, workflows, and technical processes across the Customer Learning team and partner groups
- Identify opportunities for process automation, system integration, and workflow optimization to improve efficiency
- Collaborate with content developers, learning experience designers, and video producers to ensure data integrity throughout the content lifecycle
- Gather, interpret, and report on operational data and KPIs for informed decision‑making
- Document processes, create user guides, and deliver training on new tools or workflows
What is Required (Qualifications)
- Bachelor’s degree in Business, Information Systems, Learning Technologies, or a related field (or equivalent experience)
- 2+ years of experience in operations analysis, learning operations, or a similar role in a learning, content, or technology-driven environment
- Strong analytical and problem‑solving skills; experience with process mapping and workflow analysis
- Familiarity with learning management systems (LMS), content management systems (CMS), and digital learning tools
- Excellent communication and collaboration skills; ability to work effectively with cross‑functional teams
How to Stand Out (Preferred Qualifications)
- Experience with automation tools, integrations (APIs, Zapier, Make), and data visualization platforms
- Proactive, adaptable, and eager to drive positive change
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