LEARNING MANAGEMENT SYSTEM SPECIALIST

Troy Life & Fire Safety Ltd.; Barrie; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading safety services company in Barrie, Ontario, is seeking a Learning Management System (LMS) Specialist. This role involves modernizing training infrastructure, managing LMS platforms, and collaborating with various departments. The ideal candidate has a degree in Education or a related field and at least 5 years of LMS administration experience. This position offers a competitive compensation package and opportunities for professional development.

Benefits

Competitive compensation package

Comprehensive benefits program

Qualifications

• 5+ years of experience administering an LMS.
• Bilingual in English and French required.
• Experience with data reporting tools.

Responsibilities

• Digitizing legacy content and assisting in content creation.
• Administer and maintain the LMS platform.
• Manage user roles and troubleshoot technical issues.
• Analyze data to identify gaps in training and recommend improvements.

Skills

Communication skills

Organizational skills

Problem-solving skills

Technical aptitude

Project management

Time management

Education

Bachelor’s degree in Education, Information Technology, or related field

Tools

Docebo

Excel

SCORM

xAPI

Job description

Overview

Location: Barrie, Ontario
Type: Remote

Troy Life & Fire Safety Ltd. is looking for a Learning Management System (LMS) Specialist to join our team. In this role, the LMS Specialist will play a pivotal role in modernizing the Company’s learning infrastructure by leading the transformation of existing training materials into a centralized learning management system. This role requires close collaboration with HR, IT, and subject matter experts to migrate, structure, and optimize training programs that support onboarding, compliance, and professional development initiatives. Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee-owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future. Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Accommodation for applicants with disabilities is available upon request throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Key Responsibilities

• Digitizing legacy content, assisting business leaders in creating and formalizing new content, streamlining course delivery and ensuring the seamless learner experience across departments.
• Administer and maintain the LMS platform, collaborate with the LMS vendor (Docebo) and manage configuration settings, integrations, and workflows.
• Manage user roles, permissions, and course enrollments across multiple departments and locations.
• Troubleshoot technical issues and provide technical support to learners and instructors.
• Maintain version control and ensure training content reflects current standards and procedures; ensure alignment with industry standards such as NFPA, Health and Safety, CSA, and other applicable regulations.
• Track and report on mandatory certifications, renewals, and compliance deadlines.
• Generate audit-ready reports for internal and external regulatory bodies.
• Upload and organize training modules including SCORM/xAPI packages, videos, manuals, and quizzes.
• Analyze data to identify gaps in training and recommend improvements.
• Develop user guides and conduct training sessions on LMS usage and navigation.
• Work with business stakeholders to align LMS capabilities with organizational goals.
• Stay informed on LMS trends and participate in the selection and implementation of new LMS features or platforms.
• Other related duties as assigned.

Qualifications

• Bachelor’s degree in Education, Information Technology, or Human Resources, or related field or equivalent work experience.
• 5+ years of experience administering an LMS (preferably Docebo).
• Familiarity with life safety standards and compliance frameworks (e.g., NFPA, ULC).
• Experience with eLearning technologies and standards (SCORM, xAPI, AICC).
• Strong technical aptitude and problem-solving skills.
• Experience with gamification in adult education.
• Experience with data reporting tools and Excel.
• Excellent communication and organizational skills.
• Strong time management and planning skills with demonstrated ability to manage multiple priorities in a fast-paced environment.
• Project management experience is considered a strong asset.
• Basic HTML/CSS or experience in LMS integrations preferred.
• Bilingual in English and French (Written and spoken).
• Ability for occasional travel to various branch locations required.

Additional Information

Troy Life & Fire Safety Ltd. offers a competitive compensation package and a comprehensive benefits program. Acknowledges the Accessibility for Ontarians with Disabilities Act, 2005. Thank you to all applicants who have taken the time to apply for this role. Please note, only the successful candidates will be contacted for the next steps of our application process.