Learning and Development Supervising Associate (Consulting)

Ernst & Young Advisory Services Sdn Bhd; Toronto; On-site; CAD 75,000 - 114,000; Full time

Job summary

A global consulting firm in Toronto is seeking a Learning and Development Supervising Associate to oversee learning operations and manage complex programs. The successful candidate will enhance skills through strategic learning initiatives, manage vendor relations, and ensure compliance with regulations. Strong project management and relationship-building skills are essential, along with 4+ years of relevant experience. This role offers a comprehensive benefits package and opportunities for professional growth.

Benefits

Comprehensive medical benefits

Robust Employee Assistance Program

Generous vacation days

Career development opportunities

Qualifications

• 4+ years of experience in Learning & Development program management.
• Proficiency with LMS platforms, preferably SuccessFactors.
• Strong understanding of adult learning principles.

Responsibilities

• Manage end-to-end learning operations including budgeting and logistics.
• Design and lead complex learning programs for CE requirements.
• Build trusted partnerships with stakeholders and client-facing teams.

Skills

Project management

Stakeholder engagement

Relationship building

Attention to detail

Communication skills

Vendor management

Digital collaboration tools

LMS platforms proficiency

Data analysis

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Learning and Development Supervising Associate (Consulting)

Location: Toronto

Other locations: Primary Location Only

Requisition ID: 1669194

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

The Supervising Associate plays a critical role in planning, delivering, and ensuring compliance for learning programs across the firm. This position aligns learning initiatives with strategic priorities and drives operational excellence for high‑impact programs.

You will manage end‑to‑end learning operations including budgeting, vendor coordination, logistics, and stakeholder engagement. You will collaborate with learning leaders to design solutions that meet evolving business needs. Success requires balancing autonomy with collaboration, applying a consultative approach, and building strong relationships to deliver programs that strengthen skills and credentials in the market.

Your Key Responsibilities

• Assess and anticipate learning needs to deliver innovative solutions aligned with business priorities
• Design and lead complex learning programs (virtual, onsite, hybrid) that meet CE requirements and deliver an exceptional participant experience
• Translate learning metrics into actionable insights for leadership and future program design
• Build trusted partnerships with stakeholders and client‑facing teams to drive alignment and engagement
• Develop high‑quality learning assets including presentations, registration platforms, and SharePoint content
• Champion continuous improvement through post‑event debriefs and iterative enhancements
• Represent learning at key forums by providing updates and thought leadership
• Ensure compliance and inclusivity across regulatory, privacy, accessibility, and language standards
• Support adoption of new technologies and processes that elevate the learner experience

What we look for

• Strong relationship‑building and influencing skills with the ability to manage competing priorities
• Proven project management and prioritization skills with experience handling multiple initiatives under tight timelines
• Expertise in vendor management and stakeholder engagement with a consultative approach
• Proficiency with LMS platforms (preferably SuccessFactors) and digital collaboration tools
• Advanced Excel and PowerPoint skills including pivot tables and v‑lookup
• Excellent communication and consulting skills with the ability to work across levels and geographies
• High attention to detail and ability to handle sensitive information confidentially
• Tech‑savvy and quick to learn new systems
• Ability to lead change and champion continuous improvement
• 4+ years of experience in Learning & Development program management including end‑to‑end delivery of virtual and in‑person programs
• Strong understanding of adult learning principles and instructional design best practices
• Experience managing compliance for professional learning such as CE credits and regulatory standards
• Proven ability to analyze learning data and translate insights into actionable improvements
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role.
• Bilingualism in both French and English is considered an asset.

What we offer you

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm‑wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

The salary range for this job in British Columbia is $75,600 to $113,400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Inclusiveness at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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