Lead Technician

PuroClean of Happy Valley; Saskatchewan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading restoration services company in Canada, Saskatchewan is looking for a Lead Technician to manage disaster response activities, specializing in water mitigation, fire restoration, and mold remediation. The ideal candidate will have at least 1 year of field experience, hold IICRC certifications, and demonstrate strong communication and leadership skills. This position requires a valid driver's license and involves lifting equipment. A positive, professional attitude is essential, along with the ability to work under pressure and maintain safety standards.

Qualifications

• Minimum of 1 year of field experience.
• Valid driver’s license and ability to drive company vehicles.
• Able to lift and carry equipment weighing up to 50 pounds.

Responsibilities

• Manage disaster response and crisis management activities.
• Assess and evaluate job severity and extent of damage.
• Train new employees on responsibilities.

Skills

Customer communication

Team leadership

Problem-solving

Adherence to safety procedures

Education

IICRC Water Restoration Technician (WRT) Certification

IICRC Fire & Smoke Restoration Certification

Tools

Company CRM

Xactimate

MICA

Job description

The Lead Technician plays a pivotal role in managing disaster response and crisis management activities for water mitigation, fire restoration, mold remediation, and biohazard clean‑up. They meet with customers, guide them through the process, assess the scope of work, and oversee the development of other technicians working on the job.

Experience & Qualifications

• Minimum of 1 year of field experience.
• IICRC Water Restoration Technician (WRT) Certification REQUIRED.
• IICRC Fire & Smoke Restoration Certification (FSRT) or.

Essential Job Functions

1. Communicate the process to the customer and update insurance partners and centers of influence daily.
2. Assess and evaluate job severity and extent of damage.
3. Understand and promote the operational systems used by the company:
   • Company CRM
   • Xactimate
   • MICA
4. Train new employees on the specific responsibilities of technicians.
5. Maintain a professional, positive attitude and appearance.
   • Must be willing to wear a company‑provided uniform.
6. Develop a team culture with all field operations staff and other organization members.

Specific Responsibilities

1. Adhere to all OSHA and company safety procedures and standards.
2. Follow restoration procedures for:
   • Water Damage Restoration
   • Mold Remediation
   • Fire & Smoke Cleaning
   • Carpet Cleaning
3. Demonstrate a “can do” attitude as a team player and complete all necessary paperwork when providing customer service.
4. Maintain all equipment and vehicles in a clean and serviceable condition.
5. Be available 24/7 to complete emergency jobs.

Physical Requirements

• Valid driver’s license and ability to drive company vehicles.
• Able to lift and carry equipment weighing up to 50 pounds.
• Able to work for extended periods in large and confined spaces.
• Able to work for extended periods with appropriate respirator equipment – must pass respirator fit test and medical evaluation.

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