Lead Guest Experience Supervisor

Aramark Canada; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading food service company in Kingston, Ontario is seeking a Supervisor to oversee daily operations at retail locations. The successful candidate will ensure exceptional customer experiences and lead a team while maintaining high standards of safety and service. Responsibilities include managing staff, auditing service quality, and driving profitability. Candidates should have strong guest service skills and a passion for mentoring. This position requires previous cafe or barista experience, plus an ability to thrive in a dynamic environment.

Qualifications

• Previous cafe or barista experience is an asset.
• Proven exceptional guest service skills.
• Enjoy mentoring people and supporting staff in their learning.

Responsibilities

• Oversee daily operations and train front-line employees.
• Ensure high levels of customer service, safety, and sanitation.
• Audit service and quality regularly.

Skills

Guest service skills

Teamwork

Mentoring

Initiative

Decision making

Job description

A leading food service company in Kingston, Ontario is seeking a Supervisor to oversee daily operations at retail locations. The successful candidate will ensure exceptional customer experiences and lead a team while maintaining high standards of safety and service. Responsibilities include managing staff, auditing service quality, and driving profitability. Candidates should have strong guest service skills and a passion for mentoring. This position requires previous cafe or barista experience, plus an ability to thrive in a dynamic environment.