Lead Deli Production Team Member

Pilot Flying J; Manitoba; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading travel center provider located in Manitoba is hiring for a Deli Support position. Candidates will supervise restaurant operations during non-peak hours, maintain customer service standards, and assist management with training. The role requires previous retail experience and customer service skills, and must comply with flexible working hours including weekends and holidays. Competitive pay rates start at $16.00 - $18.13 per hour, with various benefits for full-time employees.

Benefits

Fuel Discount

Weekly Pay

RRSP (for Full Time Employees)

Extended Health Care Benefits (for Full Time Employees)

Life Insurance (for Full Time Employees)

Tuition Reimbursement

Extensive Training Program

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to maintain a customer-focused culture.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Supervise restaurant activities during non-peak service hours.
• Ensure operational standards are maintained.
• Assist with the training of team members.

Skills

Customer service skills

Knowledge of retail operations

Teamwork

Job description

Overview

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Responsibilities

The purpose of this job is to provide operational support to the Deli management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include:

• Maintains PTC restaurant operational standards
• Executes shift plan
• Follows up assigned tasks
• Assists management team
• Works hourly positions
• Monitors food prep and register procedures and cash handling policies and processes
• Accountable PTC Hospitality standards
• Provides direction to team members during shift
• Ensures deli cleaning processes and methods are followed
• Monitors labor usage and break policy
• Adheres to deli plans/objectives as set by Deli General Manager
• Assists with training and cross training of team members as directed
• Adheres PTC processes and policies
• Monitors register procedures and cash handling policies and processes
• Maintains safe working conditions by following all safety and security policies and processes
• Ensures all team members are adhering PTC’s dress code standards
• Follows all maintenance processes and methods
• Advises Deli General Manager as to performance/discipline problems
• Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
• Ensures compliance of PTC marketing and ensures products are available and fresh
• Works hourly positions
• Other duties as assigned by management

Monday to Friday: 6am to 2pm

Pay Rates Starting between: $16.00 - $18.13 / hour

Qualifications

• Previous experience or working knowledge of retail operations
• Incredible customer service skills & the ability to help maintain a customer focused culture
• Must be proficient with a calculator, computer, and other equipment
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Background check is required

Additional Information / Benefits

• Fuel Discount
• Weekly Pay
• RRSP (for Full Time Employees)
• Extended Health Care Benefits (for Full Time Employees)
• AD&D Insurance (for Full Time Employees)
• Life Insurance (for Full Time Employees)
• Adoption Assistance
• Tuition Reimbursement
• Extensive Training Program
• Artificial Intelligence is used to screen, assess, or select applicants.