Lead Customer Service Representative

Circle K; Fredericton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading convenience store chain in Fredericton, New Brunswick, is seeking a Lead Customer Service Representative to assist management and ensure excellent customer experiences. This role requires strong customer service skills, the ability to work in a fast-paced environment, and teamwork. The candidate will also maintain store standards and engage with customers actively. The role provides various benefits, including insurance and opportunities for career advancement. Join a fun and energetic team committed to service excellence.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible schedules

Opportunities for fast career advancement

Weekly pay

Employee discount

Scholarship program

Years of service Recognition program

Qualifications

• Customer service skills are essential.
• Understanding of quick-paced work environments.
• Ability to motivate and lead teams.

Responsibilities

• Assist store management with administrative tasks.
• Greet customers and ensure fast, friendly service.
• Maintain high standards for store appearance.
• Interact with customers daily.

Skills

Customer service

Communication and friendly conversation

Ability to work at a quick pace

Teamwork

Problem-solving

Job description

Store 6002538: 623 Union Street, Fredericton, New Brunswick E3A 3N6

Lead Customer Service Representative

Benefits

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program

Responsibilities

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

Qualifications

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goalsWorking as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Great if you have: Customer service skills
• Supervisory experience
• Motivation to advance in your career
• Willingness to learn and have fun

EEO Statement

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.