Lab Supervisor

Randstad Canada; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A well-established optical manufacturing company in Delta is seeking an experienced Lab Supervisor. This role entails overseeing lab operations, ensuring quality control, and managing a team of laboratory technicians. Candidates should have prior manufacturing experience, including edging and glazing, along with strong communication skills. The position offers competitive compensation and opportunities for career advancement.

Benefits

Competitive compensation

Quarterly bonus plan

Opportunities for career advancement

Qualifications

• Prior experience in manufacturing operation, ideally with prior edging and glazing experience in lab environment.
• Basic Computer skills – Windows, Internet, Email, Excel, Word etc.
• Excellent communication skills in English are required to read, write, and communicate.
• Supervisor experience.

Responsibilities

• Supervise and coordinate laboratory operations by overseeing day-to-day activities.
• Perform quality checks to verify compliance with specified standards.
• Maintain and calibrate optical manufacturing equipment.
• Provide training and guidance to lab technicians.
• Establish or adjust work assignments to meet production targets.
• Coordinate with customer service for timely delivery.

Skills

Manufacturing operations

Quality control

Communication skills

Education

Relevant experience in optical manufacturing

Tools

Windows

Excel

Word

Job description

Overview

We are seeking an experienced Lab Supervisor for a well established optical manufacturing client in Delta. This position will oversee a team of lab techs in a fast paced environment. This role has complete accountability on a day-to-day basis for edging, quality control and workflow planning for all frame to follow internal and 3rd party jobs, with a high focus on quality standards and manufacturing lead-times. It emphasizes a high level of autonomy and independence and requires promptly addressing any quality or operational issues by reporting them to the Customer Service Supervisor as soon as they arise.

Advantages

• Competitive compensation, including quarterly bonus plan
• Opportunities for career advancement

Responsibilities

• Supervise and coordinate laboratory operations by overseeing day-to-day activities in the manufacturing lab, ensuring a smooth workflow, and collaborating with team members to achieve production targets.
• Perform quality checks on optical components and finished products to verify compliance with specified company standards and promptly address the respective teams if any identified quality issues.
• Maintain and calibrate optical manufacturing equipment to achieve precise and consistent results, troubleshooting equipment malfunctions, and arranging for necessary repairs.
• Provide training and guidance to lab technicians, ensuring adherence to standard operating procedures and safety protocols, and fostering professional development within the team including performance management, and maintain records of time / attendance and key performance indicators (KPIs).
• Establish or adjust work assignments as needed to meet daily production targets.
• Coordinate with the customer service team to ensure timely delivery of customer orders and provide timely feedback to the labs on quality issues for continuous improvement.
• Maintain regular communication with the Customer Service Supervisor to discuss process improvements.
• Perform duties in compliance with health and safety standards and procedures and participate in improvement initiatives to support continuous improvement philosophy.
• Take responsibility for all incoming and outgoing jobs in the lab and promote company safety policies to ensure a secure working environment.
• Effectively communicating with the stores to resolve any conflicts and disputes regarding the tolerances, quality, and rejected returns.
• Logging ServiceNow tickets with IT and working closely with them on the resolution.
• Placing special orders with the 3rd party labs.
• Working closely with internal and external labs to raise and resolve quality issues.
• Complete any other tasks in line with the company policies as requested by Customer Service Supervisor.
• Processing lab error credits
• This involves receiving jobs from stores to BCDC that fail to meet quality standards. Upon arrival at BCDC, these jobs are assessed against company quality standards and either approved or rejected by CS advisor accordingly.
• Explaining the stores the reason of rejects, where applicable.
• Warranty Claims Processing
• Maintain inventory of lab consumables and coordinate procurement to avoid shortages or delays.
• Monitor lab efficiency metrics and prepare periodic reports to aid decision-making.
• Participate in audits and ensure documentation is always audit-ready.

Qualifications

• Prior experience in manufacturing operation, ideally with prior edging and glazing experience in lab environment.
• Basic Computer skills – Windows, Internet, Email, Excel, Word etc.
• Excellent communication skills in English are required to read, write, and communicate
• Supervisor experience

Summary

If you would like to be considered for this opportunity please forward your resume via email to Nick Paraskeva [e-mail]

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.