Key Account Manager- Responsable Grands Comptes

Mondelēz International; Montreal; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading snack company located in Montreal is seeking a dedicated professional to cultivate customer relationships and drive strategic execution. Ideal candidates will have a Bachelor’s degree along with experience in customer-facing roles and increasing market share. Responsibilities include optimizing resources for profitability and leading the Joint Customer Business Plan. Strong negotiation skills and knowledge of multi-market strategies are essential. Candidates should expect a full-time position comprising regular office interactions.

Qualifications

• 4-6 years of progressive CPG experience (strongly preferred).
• Deep understanding of Metro systems and familiarity with their organizational structure.

Responsibilities

• Develop and drive broad customer relationships across all levels.
• Execute the strategy for the customer.
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources for profitability.

Skills

Customer-facing roles

Growing revenue and market share

Delivering results and problem-solving

Negotiating and influencing skills

Education

Bachelor’s degree in business, Marketing, or related field (MBA a plus)

Tools

Power BI

Tableau

Excel

Salesforce TPM

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
• Execute the strategy for the customer
• Ensure the delivery of JCBP (Joint Customer Business Plan).
• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles
• Growing revenue and market share
• Delivering results and problem solving
• Understanding multiple customers, go-to market strategies, structure and business practices
• Negotiating and influencing skills

Êtes‑vous prêt à fairebouger les lignes chez Mondelēz International? Participez à notre mission visant à orienter l’avenir des collations. Faites‑le avec fierté!

Vous travaillez en partenariat avec les clients pour définir et exécuter une stratégie de croissance gagnante à la fois pour Mondelēz International et pour le client.

Vosresponsabilités:

• Établir et entretenir des relations générales avec les clients à tous les niveaux, en mettant l’accent sur l’établissement de relations à un niveau approprié au sein de la structure du client
• Exécuter la stratégie pour le client
• Assurer la mise en œuvre du plan d’affaires conjoint du client (PACC)
• Optimiser l’utilisation des ressources afin d’accroître la rentabilité des opérations

Ce que vous apporterez

• Postes de relations avec les clients
• Augmentation des revenus et de la part de marché
• Production de résultats et résolution de problèmes
• Compréhension de plusieurs clients, des stratégies d’accès au marché, de la structure et des pratiques commerciales
• Compétences en matière de négociation et d’influence

More about this role

What extra ingredients you will bring

• Relationship Building & Communication: Strong interpersonal skills to build trust and credibility, with clear and confident communication abilities (written and verbal).
• Commercial Acumen: Strong financial literacy (forecasting, ROI analysis, RGM), and ability to analyze data (scan, shipment, syndicated (i.e. Nielsen). Cross-Functional Collaboration: Ability to coordinate with internal teams (sales, supply chain, marketing, finance) and strong project management skills to ensure flawless execution of key initiatives and customer programs.
• Analytical & Data-Driven Thinking: Comfort with data platforms (Power BI, Tableau, Excel, Salesforce TPM) and ability to translate data into compelling stories.
• Strategic Account Management: Proven success in managing national accounts, developing, and executing annual business plans.

Education / Certifications:

• Bachelor’s degree in business, Marketing, or related field (MBA a plus)

Job specific requirements:

• 4-6 years of progressive CPG experience (strongly preferred).
• Bonus Requirement – Metro Expertise: Deep understanding of Metro systems and familiarity with their organizational structure and planning cycles.

Travel requirements:

• Ability to come to the office 2-3 times a week and attend customer meetings, as required.

Work schedule:

• Full-time

Plus d’informations sur ce poste

Les ingrédients supplémentaires que vous apporterez

• Établissement de relations et communications: solides compétences interpersonnelles pour instaurer la confiance et la crédibilité, avec une capacité de communication claire et confiante, tant à l’oral qu’à l’écrit
• Sens commercial: bonne maîtrise financière (prévisions, analyse du retour sur investissement, RGM) et capacité à analyser les données (données de balayage, expédition, données syndiquées [ex.: Nielsen]). Collaboration interfonctionnelle: aptitude à coordonner avec les équipes internes (ventes, chaîne d’approvisionnement, marketing, finance) et solides compétences en gestion de projet pour assurer l’exécution impeccable des initiatives clés et des programmes clients
• Esprit analytique et axé sur les données: aisance avec les plateformes de données (Power BI, Tableau, Excel, Salesforce TPM) et capacité à transformer les données en récits percutants
• Gestion stratégique des comptes: succès avéré dans la gestion des comptes nationaux, ainsi que dans l’élaboration et l’exécution des plans d’affaires annuels

Éducation/Certifications:

• Baccalauréat en commerce, marketing ou dans un domaine connexe (MBA un atout)

Exigencesspécifiquesauposte:

• 4 à 6ans d’expérience progressive dans le secteur des biens de consommation de consommation courante (de préférence)
• Exigence bonus — expertise Metro : connaissance approfondie des systèmes Metro et familiarité avec la structure organisationnelle et leurs cycles de planification

Exigences en matière de voyage:

• Disponibilité pour se rendre au bureau 2 à 3 fois par semaine et assister aux réunions clients au besoin

Horairedetravail:

• Temps plein

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular Account Management Sales