Kettle Coordinator

The Salvation Army; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community service organization is seeking a Kettle Coordinator II for the Christmas Kettle Campaign. This seasonal position oversees multiple Kettle locations, coordinates volunteer efforts, and manages donations to support community needs. Applicants should have customer service experience and a valid driver's license. Flexible hours including evenings and weekends may be required. Salary ranges from $16.00 to $19.62 per hour.

Qualifications

• Willingness to understand and support the mission of The Salvation Army.
• Compliance with health and safety policies.
• One year of related experience or customer service experience.

Responsibilities

• Oversee several Christmas Kettle locations.
• Coordinate Kettle placements with local businesses.
• Supervise and assign Kettle Volunteers.

Skills

Communication skills

Customer service skills

Flexibility

Team player

Education

High School Completion

Tools

Driver’s License

Reliable vehicle

Job description

Who We Are

The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. Each year we help more than 2 million people with necessities such as food, clothing and shelter, and we support people experiencing unemployment, addiction and family challenges. We hire and serve people of all backgrounds and walks of life in alignment with our mission, vision and values of hope, service, dignity and stewardship.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: The Salvation Army Christmas Kettle Campaign is a long-standing tradition that supports building strong communities by enabling The Salvation Army to offer hope. The Kettle Coordinator II is a short-term seasonal role responsible for overseeing several Christmas Kettle locations within a defined geographic zone (including shopping malls, grocery stores and retail outlets).

Responsibilities

• Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign
• Provide support in getting Kettles to zone locations prior to volunteer arrival at Campaign onset
• Coordinate with local ministry units (Corps) in the delivery of the Kettle campaign
• Contact local businesses regarding Kettle placement
• Ensure all kettle donations are delivered to secure location at shift completion
• Orient and remind volunteers on proper Kettle handling and duties as required
• Supervise, support and assign (as required) Kettle Volunteers throughout the Campaign
• Participate in the recruitment of new volunteers
• Visit locations during shift changes and intermittently
• Ensure timesheets and mileage reports are submitted accurately and timely (weekly basis)
• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received
• Respond to questions/queries from potential donors regarding SA ministries and programs
• Perform other work-related duties as assigned

Financial and Material Management

• Collect donations and ensure donations are always kept secure

Working Conditions

• Work environment is typically in malls/stores
• Standing for long periods and possible exposure to cold weather
• Willingness to work a flexible schedule with some evening and weekend hours

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Experience and Qualifications

Education, Qualifications and Certifications:

• Willingness to develop an understanding and support of the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Completion of high school

Experience:

• One year of related experience or working in customer service
• Money handling experience is an asset
• Related experience is an asset

Skills and Capabilities:

• Valid driver’s license and a reliable vehicle required; use of own vehicle is a condition of employment
• Enthusiastic Team Player with excellent communication and interpersonal skills
• Able to lift 9 to 12 kgs (20 – 25 lbs)
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities
• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information

Compensation

The target hiring range for this position is $16.00 to $19.62 with a maximum of $23.54.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.