Junior Automotive Service Advisor — Customer Care & Quotes

Cambridge Housing Authority; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading automotive dealership in Edmonton seeks a Junior Service Advisor to provide exceptional customer service. The ideal candidate has over a year of experience in customer service, preferably related to the automotive industry. You'll manage client inquiries, coordinate service appointments, and ensure a high standard of client relations. As part of a dynamic team, you will benefit from competitive compensation and a variety of perks including employee vehicle purchase plans.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Professional development opportunities

Qualifications

• 1+ years of customer service or sales experience, preferably in automotive.
• Must possess a valid driver's license.
• Ability to manage priorities and meet deadlines.

Responsibilities

• Provide exceptional customer service and manage client inquiries.
• Create quotes and manage service appointments.
• Coordinate with technicians and parts department.

Skills

Customer service experience

Negotiation skills

Communication skills

Organizational skills

Team player

Detail-oriented

MS Office proficiency

Tools

CDK computer operating system

Job description

A leading automotive dealership in Edmonton seeks a Junior Service Advisor to provide exceptional customer service. The ideal candidate has over a year of experience in customer service, preferably related to the automotive industry. You'll manage client inquiries, coordinate service appointments, and ensure a high standard of client relations. As part of a dynamic team, you will benefit from competitive compensation and a variety of perks including employee vehicle purchase plans.