Jordan's Principle Intensive Case Manager

Mi'kmaw Native Friendship Centre; Halifax; On-site; CAD 69,000; Full time

Job summary

A community organization in Halifax is seeking an Intensive Case Manager to support the Jordan's Principle Program. The role requires expertise in case management and a deep understanding of Indigenous cultural needs to assist families effectively. Ideal candidates should possess a degree in Social Services and at least 5 years of relevant experience, along with exceptional interpersonal and leadership skills. The position is full-time, with a salary of $68,500 per year.

Qualifications

• 5+ years of experience in case management within health, social or education sectors.
• At least 2 years of experience working with higher support families.
• Current vulnerable sector check and child abuse registrar.

Responsibilities

• Assist families to access services and navigate health and social systems.
• Provide support while maintaining confidentiality for client files.
• Work collaboratively with families and partners.

Skills

Interpersonal skills

Leadership

Report writing

Case management

Microsoft Office proficiency

Education

College/university degree in Social Services/Human Services

Job description

Employment Opportunity: Jordan’s Principle Intensive Case Manager

Location: Halifax, NS

Salary Range: $68,500.00 per year

Employment Term: Contract January 2026 – February 31, 2027 (leave coverage), Full time hours (35 hours/week)

Reports To: Jordan’s Principle Program Coordinator

General Description: Mi’kmaw Native Friendship Centre is centrally located in the urban Indigenous community of Halifax and is looking for One (1) Jordan’s Principle Intensive Case Manager. The Jordan’s Principle Intensive Case Manager (ICM) is responsible for assisting the Jordan Principle Coordinator to ensure effective and efficient operations necessary for the Jordan’s Principle Program. The ICM will utilize an integrative multi-disciplinary approach for children and youth with social, emotional, behavioural and mental health needs to access services with the goal of improving positive outcomes for affected children/families while using a holistic cultural approach.

Key Responsibilities

• Work collaboratively with children and their families by providing support to access services
• Working directly and collaboratively with each family’s circle of care
• Maintain a high level of confidentiality
• Providing a high level of support and attention to each individual file, with a strong focus on being as proactive as possible
• Case management of files
• Ensuring consistent communication from start to finish between clients/parents, the circle of care, and ISC
• Maintain files and documentation requirements
• Help with recommending referrals for assessments to appropriate certified professionals
• Meet the client, family, children on their terms by being flexible and non-judgemental
• Build relationships with partners and resources so the families/children can access a wide range of services
• Work with interdepartmental staff to meet the needs of the family and children and identify gaps in services which you will need to help problem solve
• Assist families with navigating the health and social systems in a timely manner
• Document the needs and services for children who require client driven supports
• Assist families (on and off reserve) to complete and submit applications for funding
• Ensure program model is implemented in a cultural way
• Be knowledgeable with Department of Indigenous Services Canada documentation related to the Canadian Human Rights Tribunal and Jordan’s Principle
• Be knowledgeable of the Department of Community Services
• Provide information sessions/ community forums on Jordan’s Principle to enhance awareness in communities and collaborate with those providing existing community-based services
• Prepare reports for the Jordan’s Principal Coordinator
• Work proactively to identify children with unmet needs to facilitate early intervention and timely access to services and resources
• Attend professional development opportunities as requested

Qualifications

• College/university degree in Social Services/Human Services and at least 5 years of experience in case management, working in health, social or education sectors by providing community-based services
• Equivalent combination of education and experience will be considered
• At least 2 years of experience working with families who require a higher level of support
• Must have exceptional interpersonal, leadership, team building and reporting skills
• Must be proficient in Microsoft Office applications
• Knowledge of First Nations Communities/ Culture and the Urban/Rural Indigenous Community
• Must possess a current vulnerable sector check, child abuse registrar
• Knowledge and understanding of poverty related issues, trends and services
• Understanding of Jordan’s Principle’s Initiative
• Must have a valid driver's license, proof of insurance with business use
• Indigenous Ancestry is an asset, please self identify

Application Deadline: December 11th 2025

Submit Resume to: https://mnfc.applytojobs.ca/

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

The Mi’kmaw Native Friendship Centre is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) reserves the right to refuse all applications for employment. The MNFC will not assume any expenses related to this or any job application process including and not limited to travel, relocation and application development.

*Only those applicants who are screened in for an interview will be contacted.