Jasper Alberta Columbia Icefield Skywalk Interpretive Guide

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Jasper is seeking a Skywalk Interpretive Guide. You will create memorable experiences for guests by providing educational tours at the Skywalk. This seasonal position offers $18/hour plus bonuses and includes unique benefits like housing and meals. Ideal candidates are energetic with a passion for the Canadian Rockies and exceptional communication skills.

Benefits

$19.00 per day housing and meals

Referral bonus of $250

Discounts on attractions and hotel stays

Access to mental health resources

Qualifications

• Able to work independently and in a team environment.
• Commitment to complete a 4-day interpretive training program.
• Must consent to a criminal record check.

Responsibilities

• Deliver exceptional interpretive information to guests.
• Provide guided tour experiences lasting 30-45 minutes.
• Report safety issues to management in a timely manner.

Skills

Organization and time management skills

Energetic personality

Excellent communication skills

Guest service orientation

Ability to solve problems

Education

Standard First-Aid certification

Job description

Jasper Alberta Columbia Icefield Skywalk Interpretive Guide

Pursuit Collection, Jasper, AB – $18 per hour • Seasonal, Full-time

Overview

As a Skywalk Interpretive Guide you will educate and help create lasting memories for every guest that comes to the Skywalk.

Compensation and start date

The starting salary for this position is $18.00 per hour plus a $1.00 per hour retention bonus for every regular hour worked.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

Perks and benefits

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus
• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Responsibilities

• Delivering exceptional interpretive information to guests from around the world.
• Provide guests with a guided tour experience that can run 30-45 minutes depending on group volume.
• Rotate through various interpretive stations.
• Perform 10-15 minute presentations to large groups.
• Be proactive with maintenance issues and safety concerns.
• Help load and unload shuttle buses when needed.
• Report safety issues to the Manager and Supervisor in a timely manner.
• Welcoming guests to the Skywalk, providing information and ensuring tickets are correct.
• Distribute Audio Tours to guests.
• Cleaning duties and maintaining a high level of cleanliness of the entire attraction including the glass platform.
• Other duties as assigned by your employer.

Qualifications and experience

• Organization and time management skills; a passion for making a difference for each guest is essential.
• Able to stay busy and always seek out the next task.
• Energetic individuals with a passion for the mountains and everything about the area.
• Must get excited about living and working in a remote (yet social) environment.
• Able to work both independently and in a team-based environment.
• A fantastic sense of humor as well as a friendly, mature, energetic personality.
• Charismatic and comfortable speaking to large groups.
• Previous interpretive guiding experience is an asset.
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for the entire duration of an 8-hour shift.
• Commitment to becoming an interpretive expert through the completion of a 4-day interpretive training program (provided upon starting employment).
• Guest service-oriented mindset and a passion for delivering memorable experiences.
• Class 5 Canadian driver’s license (with clean abstract) is an asset but not required.
• Ability to think on the fly and outside the box to solve problems with a positive attitude.
• Must meet Pursuit grooming and appearance standards.
• Consent to a criminal record check.
• Standard First-Aid or higher an asset.

Work environment

• Beautiful, iconic location in the Canadian Rockies with opportunities to explore scenery and wildlife.
• Inclusive, global team with team events.
• Independent work around our properties.
• Remote living in the Jasper region.
• Physical and busy work environment (walking, stairs, bending, reaching, lifting up to 50 pounds with assistance).
• Team-oriented culture; duties may change based on the needs of the team and company.

Equal Employment Opportunity and accommodations

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.