Jasper AB Columbia Icefield Skywalk Interpretive Guide

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A resort in Jasper is seeking an Interpretive Guide for the iconic Columbia Icefield Skywalk. The role involves educating guests, providing guided tours, and ensuring safety. Candidates should be energetic, guest service-oriented, and willing to work in varying weather conditions. This seasonal, full-time position offers $18.00 per hour plus bonuses. Join a diverse team passionate about creating memorable experiences in stunning natural surroundings.

Benefits

Beautiful working environment

Team events

Opportunity for exploration

Qualifications

• Previous interpretive guiding experience is an asset.
• Must get excited at the idea of living in a remote environment.
• Standard First-Aid or higher is an asset.

Responsibilities

• Delivering exceptional interpretive information to guests.
• Providing guided tours lasting 30-45 minutes.
• Reporting safety issues in a timely manner.

Skills

Organization skills

Time management

Energetic personality

Charismatic speaking

Problem-solving

Job description

Jasper AB Columbia Icefield Skywalk Interpretive Guide

Pursuit Collection • Jasper, AB

Pay: $18.00 per hour + $1.00/hr retention bonus for every regular hour worked. Job type: Seasonal, Full-time. Location: Jasper, AB. This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

Overview

What will be your daily pursuit? As a Skywalk Interpretive Guide you will educate and help create lasting memories for every guest that comes to the Skywalk.

Responsibilities

• Delivering exceptional interpretive information to guests from around the world.
• Providing guests with a guided tour experience that can run anywhere between 30 – 45 minutes depending on group volume.
• Rotating through various interpretive stations.
• Performing 10 – 15-minute presentations to large groups.
• Being proactive with maintenance issues and safety concerns.
• Helping load and unload shuttle buses when needed.
• Reporting safety issues to the Manager and Supervisor in a timely manner.
• Welcoming guests to the Skywalk, providing information and ensuring tickets are correct.
• Distributing Audio Tours to guests.
• Cleaning duties and maintaining a high level of cleanliness of the entire attraction including the glass platform.
• Other duties as assigned by your employer.

Qualifications & Skills

• Organization and time management skills are a must, but a passion for making a difference for each guest is the most important aspect of this position.
• Able to stay busy and always seek out the next task.
• Energetic individuals with a passion for the mountains and everything about the area.
• Must get excited at the idea of living and working in a remote (yet very social) environment.
• Able to work both independently and in our team-based environment.
• A fantastic sense of humor as well as a friendly, mature, energetic personality.
• Charismatic and comfortable with speaking to large groups.
• Previous interpretive guiding experience is an asset.
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for the entire duration of an 8-hour shift.
• Commitment to becoming an interpretive expert and ambassador through the completion of a 4-day interpretive training program (provided upon starting employment).
• Guest service-oriented mindset and a passion for delivering memorable experiences.
• Class 5 Canadian driver’s license (with clean abstract) an asset but not required.
• Ability to think on the fly and outside the box to solve problems with a positive attitude.
• Must meet Pursuit grooming and appearance standards.
• Consent to a criminal record check.
• Standard First-Aid or higher an asset.

Work Environment & Perks

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. You’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.

Fun. You\'ll be meeting team members from across the globe and get to participate in tons of team events.

Independent. You’ll spend your days in and around our amazing properties.

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and these job duties may change based on the needs of the team and company as a whole.

Benefits & Equal Opportunity

EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you require accommodations during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Application & Inquiries

If you require accommodation during the application process or have questions, contact our Talent Acquisition Team at [e-mail] or visit our offices to hand in a resume if you do not have access to a computer. Only applicants selected for further consideration will be contacted.