Janitorial Supervisor

Cushman & Wakefield; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Janitorial Supervisor in Ottawa, Ontario. The role involves supervising cleaning staff, managing service activities, and ensuring adherence to quality standards. Ideal candidates will have supervisory experience and be fluent in English and Spanish. The position offers a compensation rate of $21.00 CAD per hour.

Qualifications

• One to three years of supervisory experience required.
• Excellent verbal and written communication skills.
• Ability to interact effectively at all levels.

Responsibilities

• Manage overall direction and evaluation of employees.
• Coordinate service activities for assigned buildings.
• Maintain work schedules and conduct quality assurance checks.

Skills

Supervisory experience

Fluent in English and Spanish

Effective communication skills

Proactive and motivated

Job description

Overview

Janitorial Supervisor. The Supervisor reports to the Senior Operation Manager and is responsible for the following activities under the direction and guidance of the Account Manager or Account Director.

Responsibilities

• Responsible for the overall direction, coordination and evaluation of employees within the shift and assigned buildings. Carry out supervisory responsibilities in accordance with the Company’s policies and applicable State and Federal laws.
• Assist in managing the overall activities of a project(s), and supervise the project crew.
• Coordinate services activities for assigned buildings. Ensure that services are performed as contracted and meet the customer specifications.
• Maintain/monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets.
• Establish/maintain work performance standards.
• Conduct quality assurance checks and manages materials inventory as well as general use of equipment, including key controls.
• Snow removal services.
• Resolve on-site services delivery problems.
• Participate in ongoing management/technical skills development training programs, including safety and safety site committee.
• Conduct orientation of new employees and develop employees’ skills/abilities.
• Conference room set ups and sometimes internal moves as needed.
• Maintain effective ongoing customer relations.
• Perform other duties as assigned.

Minimum Qualifications

• One to three years of supervisory experience, and up-to-date knowledge of cleaning practices/procedures. Excellent verbal and written communications skills and the ability to interact effectively at all levels.
• Fluent in English and Spanish
• Motivated individual and proactive
• Background check required
• 1-3 years of supervisory experience
• Note: This position requires compliance with COVID related protocols, which may include client-specific requirements, such as documentation of full vaccination or regular COVID testing.

Account Management & Responsibilities

The incumbent is responsible for assisting in the management of the site account. Specific responsibilities include: work-scheduling of all shift personnel, establishing work standards in conjunction with the Manager, conducting site evaluations/audits, overall inventory/equipment usage, budget control, employee evaluations, trouble-shooting/problem solving, orientation/safety training personnel, customer relations, payroll (time sheets, check distribution) and special project work as requested.

Compensation

The compensation for the position is: $21.00 CAD Hourly.

Equal Opportunity & Accessibility

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [e-mail]. Please refer to the job title and job location when you contact us. Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à [e-mail]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: “C&W Services”