IT Technician, Infrastructure Operations - Ontario Region

Treasury Board of Canada Secretariat; Eastern Ontario; Hybrid; CAD 69,000 - 90,000; Full time

Job summary

A Canadian government agency is seeking an IT Technician to support various departmental IT needs, including guidance on operating systems and basic IT operations. Candidates must have a two-year post-secondary education in IT or a related field. The role offers a competitive salary range of $69,361 to $89,382 and promotes an inclusive work environment.

Qualifications

• Graduation from a two-year post-secondary program in computer science or related field.
• Experience providing IT guidance in workplace or educational setting.
• Experience supporting Windows operating systems like Windows 10 and 11.

Responsibilities

• Support IT needs across different departmental locations.
• Provide IT guidance to end users effectively.

Skills

IT guidance provision

Windows operating systems support

Problem-solving

Communication

Education

Two-year post-secondary program in computer science or related field

Tools

Active Directory

Cloud networks (GCP, AWS, Azure)

Job description

IT Technician, Infrastructure Operations - Ontario Region

Reference number: DND25J-146895-000108

Selection process number: 25-DND-EA-NAST-540272-C National Defence

Locations: Borden (Ontario), Kingston (Ontario), North Bay (Ontario), Petawawa (Ontario), Toronto (Ontario), Trenton (Ontario)

Job code: IT-01

Salary: $69,361 to $89,382

Closing date: 16 December 2025 - 23:59 Pacific Time

Who can apply: Persons residing in Canada, Canadian citizens and permanent residents abroad.

Important messages

We are committed to an inclusive and barrier-free work environment. If you need accommodation during any phase of the evaluation process, contact us to request specialized accommodation. Information related to accommodation will be kept confidential.

When you apply, you are applying to an inventory for future vacancies. If your qualifications match, you may be contacted for further assessment.

Applications for immediate needs in the following locations will be pulled on October 14, 2025: Borden, Kingston, Petawawa, Toronto. The first applications will be collected on October 14, 2025. The second round will be collected on November 18, 2025.

How to apply

Step 1: Read the advertisement and click “Apply Online”. Step 2: Attach your résumé and answer screening questions. Step 3: We will review qualifications and contact you if there is a match.

Self-declare employment equity by indicating your group in the online application as part of the Employment Equity section.

Work environment and mobility

The Department of National Defence (DND) and the Canadian Armed Forces (CAF) collaborate to staff IT needs outside the National Capital Region. This process may be used to staff temporary and indeterminate opportunities at various locations, with a hybrid work model where applicable.

Intent of the process

A pool of candidates may be established to staff identical or similar positions with varying tenure, language profiles, and employment conditions, including the Canadian Coast Guard.

Education and experience

Education

ED1. Graduation from a two-year post-secondary program with specialization in computer science, information technology, information management or related field.

Note: Some exceptions apply for certain incumbents and combinations of education, training, and experience as described in the original posting.

Experience

EX1. Experience providing IM/IT guidance to end users in a workplace or educational setting.

EX2. Experience installing and supporting Windows operating systems (Windows 10 or Windows 11) in a workplace or educational setting.

Language requirements (to be assessed):

• English Essential
• Bilingual Imperative BBB / BBB
• Bilingual Imperative CBC / CBC

Competencies

• CO1. Demonstrating integrity and respect
• CO2. Thinking things through
• CO3. Working effectively with others
• CO4. Showing initiative and being action-oriented
• CO5. Communication (writing, oral expression, and listening)

Abilities

• AB1. Ability to solve problems related to basic IT operations

Other qualifications may be assessed later, including:

• AEX3. Experience administering Active Directory
• AEX4. Experience configuring and managing cloud networks (GCP, AWS, or Azure)

Organizational needs

The Department of National Defence is committed to a diverse and inclusive workforce. Selection may be based on self-declared designated groups: Indigenous Peoples, visible minorities, persons with disabilities, and women. Indicate if you belong to any designated groups when applying. Preference may be given to spouses or common-law partners of CAF members in some cases.

Operational requirements

Some positions require additional operational requirements, including: driving license possession (or maintenance), ability to travel, willingness to work overtime, willingness to attend training, and ability to lift up to 20 kg.

Conditions of employment

Security clearances may be required: Reliability, Secret, or Top Secret (Top Secret clearances are only granted to Canadian citizens).

Note: Some content about ethics and integrity from the original posting is retained here for compliance purposes.

Other information

Applicants must participate online. If alternative submission methods are needed, contact us and obtain approval before the closing date. Information collected during the process may be used to evaluate qualifications and competencies. Candidates may be asked to provide additional information or be assessed further.

Appointment decisions may be based on various criteria, including relevance of experience, duties, competencies, and organizational needs.