IT Solutions Project Manager: Cross-Functional Delivery

iA Financial Group; Montreal; Hybrid; CAD 80,000 - 105,000; Full time

Job summary

A leading Canadian financial services firm is looking for a Project Manager – IT Solutions. You will be pivotal in delivering technology solutions for optimizing customer service in contact centers. Responsibilities include project planning, budget management, and coordinating cross-departmental initiatives. The ideal candidate will have 2-3 years of project management experience, strong organizational skills, and the ability to communicate effectively in English. The role offers a supportive, hybrid work environment with competitive benefits.

Benefits

Flexible group insurance

Competitive pension plan

Stock purchase plan

Performance bonuses

Qualifications

• 2-3 years of experience in IT project management or a similar role.
• Intermediate level of English required for communication with external suppliers.

Responsibilities

• Plan, monitor and coordinate projects across multiple business sectors.
• Coordinate deliverables and estimate IT efforts with teams.
• Manage budgets and deadlines for various initiatives.
• Facilitate synergies between departments for strategic planning.

Skills

Organizational skills

Customer-oriented approach

Ability to explain technical concepts

Political savvy

Curiosity for new technologies

Education

Relevant training in IT project management

Tools

Project management tools

Job description

A leading Canadian financial services firm is looking for a Project Manager – IT Solutions. You will be pivotal in delivering technology solutions for optimizing customer service in contact centers. Responsibilities include project planning, budget management, and coordinating cross-departmental initiatives. The ideal candidate will have 2-3 years of project management experience, strong organizational skills, and the ability to communicate effectively in English. The role offers a supportive, hybrid work environment with competitive benefits.